Experience

The Christie Lodge

• United States
• Hospitality
• 1 - 100 Employee

• Sales Marketing Coordinator

  • 2016 - Present

  Responsible for managing group reservations, social media, and promoting local events. Assist Director of Reaort Sales & Marketing with all marketing materials, local sponsorships agreements, guest reviews, and website maintenance.

• Reservations Agent

  • 2014 - 2016

  • Controlled inbound guest reservations from timeshare exchange companies• Imputed owner and hotel guest reservations• Incorporated sales tactics to promote Christie Lodge and increase profits• Generated legal contracts for owners and hotel guests• Trained new hires



SayNoMore! Promotions

• United States
• Advertising Services
• 1 - 100 Employee

• Customer Service Representative

  • 2013 - 2014

  • Directed purchase orders from clients to manufacturers while working with CSR’s to ensure smooth production • Managed orders through shipping and delivery procedures • Supervised Be Good to People website, inventory, and customer orders • General office management duties included: phones, emails, calendars, scheduling, filing, data input, training, and ordering supplies • Directed purchase orders from clients to manufacturers while working with CSR’s to ensure smooth production • Managed orders through shipping and delivery procedures • Supervised Be Good to People website, inventory, and customer orders • General office management duties included: phones, emails, calendars, scheduling, filing, data input, training, and ordering supplies



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Concierge

  • 2011 - 2013

  • Advised guests of city activities and events, assisted in resolving issues and in-house guest services • Processed packages, faxes, messages, and client communication • Informed guests on Dallas attractions including: concerts, sporting events, shows, exhibits, ticketing, and transportation options • Advised guests of city activities and events, assisted in resolving issues and in-house guest services • Processed packages, faxes, messages, and client communication • Informed guests on Dallas attractions including: concerts, sporting events, shows, exhibits, ticketing, and transportation options