Marketing Manager

• Aug 2020 - Present

Customer Care Representative

• Oct 2019 - May 2020

Marketing and Communications Intern

• Apr 2019 - Sep 2019

- Defined KPI's and company's objectives, built 9 targeted marketing lists organizing current contacts and researching new ones - Created 4 Email Marketing campaigns and 10 Social Media posts with Art with Heart's brand voice in Facebook, Twitter and Instagram - Used Mail Chimp to schedule editorial calendar and impactful marketing to drive costumer conversion promote brand stories and activate core values and mission- Developed and implemented A/B test planning, execution, and analysis to further improve campaign CTR and conversion rates- Created Google Ads and Facebooks Ads to promote sales, Google Analytics to analyze data, track and report website traffic and conversion, as well as understand customer experience - Translated all the Creative expression materials (Books, Webinars and Curricula) into Spanish to support building access for Spanish communities

Development Intern

• Aug 2018 - Jan 2019

- Exceeded sales revenue x3 from previous years through the annual Christmas Tree Sale by conducting outreach efforts to existing and prospective supporters through phone calls and community outreach.- Increased end-of-year fundraising target by designing and mailing appeal letters for monetary and other requests.- Increased staff engagement in end-of-year giving by participating in organization-wide activities- Enhanced donor cultivation, engagement, stewardship, and retention by surveying existing supporters.