Jacqueline Lurch
Craft Cocktail Bartender at Red Mesa Cantina- Claim this Profile
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Topline Score
Bio
Credentials
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ServSafe Manager
ServSafeJan, 2021- Nov, 2024
Experience
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Red Mesa Cantina
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United States
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Restaurants
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1 - 100 Employee
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Craft Cocktail Bartender
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Apr 2021 - Present
Vast knowledge of liquors, wines, and cocktails, going above and beyond, providing excellent service with a talent for upselling by listening to guests, asking questions, and offering high-end cocktails that align within their preferences. • Strong communications skills with the ability to listen, retain, multiple orders at once • Work efficiently within a fast-paced environment • Ability to memorize, create multiple cocktails on and off the menu • Successfully execute, achieve goals set by management Show less
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The Getaway Tampa Bay
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St Petersburg, Florida, United States
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Operations Manager
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May 2020 - Jan 2021
Resolved customer issues and excelled within a demanding, high volume setting. Oversaw staff of 30 employees including scheduling, performance evaluations, and implementation of sales goals. Lead, multitasked, handled, crowds of up to 350 people. Conducted interviews, oversaw hiring process for all new employees. • Managed relationships with beverage partners • Actively participated on social media, grew numbers to over 20K followers • Hosted weekly meetings with management to pinpoint improvements and increase revenue and productivity • Developed floor plans for large private parties, offering faster service, improved efficiency, and enhanced guest satisfaction Show less
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Corporate Trainer
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May 2012 - Jan 2021
New restaurant corporate trainer with over 4 years’ experience executing multimillion dollars training programs. Managed creation and development of core cocktails, wine, and beer selections using the most up to date trend data while keeping the needs of guests top of mind. • Developed category strategies and tactics to drive beverage sales and profits • Educated staff on priority liquor brands and driving ticket sales • Arranged training programs for staff 60+, employees and new hires • Provided timely monthly reports, tracked success, issues, market dynamics Show less
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Mad Pub at Madeira Beach
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United States
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Restaurants
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1 - 100 Employee
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Bar Trainer
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Jan 2010 - Dec 2012
Created new cocktails menu utilizing products presented by beverage partners and established key relationships with guests, building trust and guidance on food and beverage pairings, increasing sales tremendously. • Established personal daily, weekly, and monthly revenue goals • Developed and enhanced customer relationships • Created and promoted new menu items • Met with beverage partners on monthly, quarterly basis, keeping up to date with latest product, tracking inventory, and promoting new cocktails Show less
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Education
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2013 - 2016
St. Petersburg College
Associate of Arts - AA, Business/Commerce, General
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