Experience

SMASH Inc

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Event Director

  • Feb 2023 - Present

  Duties and Responsibilities: - Managing the creation of an annual event that hosts 30,000 plus attendees over a two day period - Working closely with Programming, Marketing and Sales Directors to promote, curate and execute the event - Working within a set budget to ensure a successful ROI in line with NFP standards - Budget allocation to multiple departments - Ensuring deadlines are met to achieve the goals of the event - Liaising with logistics and event locations - Management of multiple teams - Overseeing approval processes - Understanding of KOL's and Influencer's within the market to ensure mutually beneficial partnerships - Assisting with Operations, Marketing and Programming Show less



Minchinbury No Gap Dental

• Australia
• Medical Practices

• Front Desk Coordinator

  • Jan 2023 - Present

  Duties and Responsibilities: - Develop and manage social media and marketing strategies - Build community relationships between the clinic and surrounding businesses - Managing doctor bookings and patient retainment - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination and patient liaison - Assisting the primary doctors with treatment - Advanced clinical knowledge Duties and Responsibilities: - Develop and manage social media and marketing strategies - Build community relationships between the clinic and surrounding businesses - Managing doctor bookings and patient retainment - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination and patient liaison - Assisting the primary doctors with treatment - Advanced clinical knowledge



AusCos Magazine

• Marketing, Communications and Partnerships Manager

  • Jun 2020 - Present

  Duties and Responsibilities: - Management of content creation for multiple social media platforms - Community outreach, specialising in connecting with those within the cosplay and gaming industry - Working with the social media manager to foster and create community initiatives - Community management and ensuring strategic implementation of the marketing plan - Implementing social media strategies to promote and maintain platform growth - Developing marketing strategies to help gain a larger customer base and generate more sales - Liaising with companies and influencers to create mutual promotion strategies and build partnerships - Organising and managing pop culture events and launch parties - Providing media coverage for pop culture events and launch parties - Creating written content for the magazine, ranging from reviews to interviews - Working with multiple gaming and PR companies for promotional materials within the magazine Show less



DentalMonitoring

• France
• Medical Equipment Manufacturing
• 300 - 400 Employee

• Event Specialist ANZ

  • Jun 2022 - Jan 2023

  Duties and responsibilities: - Managing internal and external events from small lead generation to large trade shows (successfully delivering 23 events in a 4 month turnaround) - Working with the sales team to generate a satisfactory ROI- Managing and staying within an allocated budget - Invoice processing and management - Managing marketing communications pre and post event - Assisting the marketing manager in day to day duties - Using multiple platforms to create graphics for distribution - Managing client relationships - Managing and sourcing clinical educators and their contracts and invoicing - Building assets for marketing and events on a national level - Managing campaign building both pre and post event to maximise awareness and attendance Show less

• Customer Success Specialist

  • Jul 2021 - Jun 2022

  Duties and Responsibilities: - Report directly to the Customer Success Manager and primarily responsible for supporting our customers, assisting Account Executives, and collaborating with my team to exceed customer expectations.- Customer account management and relationship building to ensure a high standard of customer satisfaction.- Develop an in-depth technical understanding of all Dental Monitoring software platforms and their application in a practice, while continuing to provide support and training.- Online training with key practice staff members.- Provide ongoing clinical and technical support to practices.- Maintain relevant customer information within the Dental Monitoring CRM system.- Continually collaborate with my team to improve the customer journey.- Providing logistical support for customers and liaising with an external logistics team. Show less



Jannali Dental Care

• Front Office Coordinator/Social Media Specialist

  • Feb 2021 - Jul 2021

  Duties and Responsibilities: - Develop and manage social media and marketing strategies - Build community relationships between the clinic and surrounding businesses - Managing doctor bookings and patient retainment - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination and patient liaison - Assisting the primary doctors with treatment - Advanced clinical knowledge Duties and Responsibilities: - Develop and manage social media and marketing strategies - Build community relationships between the clinic and surrounding businesses - Managing doctor bookings and patient retainment - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination and patient liaison - Assisting the primary doctors with treatment - Advanced clinical knowledge



No Gaps Dental Pty Ltd

• Dental Receptionist/Dental Assistant

  • Nov 2019 - Feb 2021

  Duties and Responsibilities: - Managing doctor bookings - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination - Assisting the primary doctors with treatment - Advanced clinical knowledge - Patient liaison Duties and Responsibilities: - Managing doctor bookings - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination - Assisting the primary doctors with treatment - Advanced clinical knowledge - Patient liaison



HOYTS Group

• Australia
• Entertainment Providers
• 400 - 500 Employee

• Duty Manager

  • Aug 2016 - Nov 2019

  Duties and Responsibilities: - Day to day running of the business - Rostering and hiring staff members- Training and providing support to team members - RSA Certified - Food and beverage safety management and auditing - Stocktaking - Cash handling, processing refunds and transactions - Technical management with projectors and operating systems- Event creation and management to build customer engagement - Development of staff events to generate a positive work culture Show less

• Crew Member

  • Aug 2013 - Aug 2016

  Duties and Responsibilities: - Providing face to face customer service - Cash handling, processing transactions and refunds- Training new staff in processes and providing ongoing support- Food and beverage safety



Cassons Pty Ltd

• Australia
• 1 - 100 Employee

• Accounts Receivable Specialist

  • May 2016 - Nov 2019

  Duties and Responsibilities: - Management of accounts - Debt collection and management - Invoice processing and creation for both national and international accounts - Credit processing and creation - Online banking - Stocktaking and inventory management Duties and Responsibilities: - Management of accounts - Debt collection and management - Invoice processing and creation for both national and international accounts - Credit processing and creation - Online banking - Stocktaking and inventory management