Jacqueline Lenton
Event Director at SMASH Inc- Claim this Profile
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Bio
Experience
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SMASH Inc
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Event Director
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Feb 2023 - Present
Duties and Responsibilities: - Managing the creation of an annual event that hosts 30,000 plus attendees over a two day period - Working closely with Programming, Marketing and Sales Directors to promote, curate and execute the event - Working within a set budget to ensure a successful ROI in line with NFP standards - Budget allocation to multiple departments - Ensuring deadlines are met to achieve the goals of the event - Liaising with logistics and event locations - Management of multiple teams - Overseeing approval processes - Understanding of KOL's and Influencer's within the market to ensure mutually beneficial partnerships - Assisting with Operations, Marketing and Programming Show less
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Minchinbury No Gap Dental
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Australia
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Medical Practices
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Front Desk Coordinator
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Jan 2023 - Present
Duties and Responsibilities: - Develop and manage social media and marketing strategies - Build community relationships between the clinic and surrounding businesses - Managing doctor bookings and patient retainment - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination and patient liaison - Assisting the primary doctors with treatment - Advanced clinical knowledge Duties and Responsibilities: - Develop and manage social media and marketing strategies - Build community relationships between the clinic and surrounding businesses - Managing doctor bookings and patient retainment - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination and patient liaison - Assisting the primary doctors with treatment - Advanced clinical knowledge
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Marketing, Communications and Partnerships Manager
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Jun 2020 - Present
Duties and Responsibilities: - Management of content creation for multiple social media platforms - Community outreach, specialising in connecting with those within the cosplay and gaming industry - Working with the social media manager to foster and create community initiatives - Community management and ensuring strategic implementation of the marketing plan - Implementing social media strategies to promote and maintain platform growth - Developing marketing strategies to help gain a larger customer base and generate more sales - Liaising with companies and influencers to create mutual promotion strategies and build partnerships - Organising and managing pop culture events and launch parties - Providing media coverage for pop culture events and launch parties - Creating written content for the magazine, ranging from reviews to interviews - Working with multiple gaming and PR companies for promotional materials within the magazine Show less
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DentalMonitoring
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France
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Medical Equipment Manufacturing
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300 - 400 Employee
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Event Specialist ANZ
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Jun 2022 - Jan 2023
Duties and responsibilities: - Managing internal and external events from small lead generation to large trade shows (successfully delivering 23 events in a 4 month turnaround) - Working with the sales team to generate a satisfactory ROI- Managing and staying within an allocated budget - Invoice processing and management - Managing marketing communications pre and post event - Assisting the marketing manager in day to day duties - Using multiple platforms to create graphics for distribution - Managing client relationships - Managing and sourcing clinical educators and their contracts and invoicing - Building assets for marketing and events on a national level - Managing campaign building both pre and post event to maximise awareness and attendance Show less
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Customer Success Specialist
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Jul 2021 - Jun 2022
Duties and Responsibilities: - Report directly to the Customer Success Manager and primarily responsible for supporting our customers, assisting Account Executives, and collaborating with my team to exceed customer expectations.- Customer account management and relationship building to ensure a high standard of customer satisfaction.- Develop an in-depth technical understanding of all Dental Monitoring software platforms and their application in a practice, while continuing to provide support and training.- Online training with key practice staff members.- Provide ongoing clinical and technical support to practices.- Maintain relevant customer information within the Dental Monitoring CRM system.- Continually collaborate with my team to improve the customer journey.- Providing logistical support for customers and liaising with an external logistics team. Show less
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Front Office Coordinator/Social Media Specialist
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Feb 2021 - Jul 2021
Duties and Responsibilities: - Develop and manage social media and marketing strategies - Build community relationships between the clinic and surrounding businesses - Managing doctor bookings and patient retainment - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination and patient liaison - Assisting the primary doctors with treatment - Advanced clinical knowledge Duties and Responsibilities: - Develop and manage social media and marketing strategies - Build community relationships between the clinic and surrounding businesses - Managing doctor bookings and patient retainment - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination and patient liaison - Assisting the primary doctors with treatment - Advanced clinical knowledge
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Dental Receptionist/Dental Assistant
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Nov 2019 - Feb 2021
Duties and Responsibilities: - Managing doctor bookings - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination - Assisting the primary doctors with treatment - Advanced clinical knowledge - Patient liaison Duties and Responsibilities: - Managing doctor bookings - Sterilisation training - Training and onboarding staff members - Managing patient care - Treatment co-ordination - Assisting the primary doctors with treatment - Advanced clinical knowledge - Patient liaison
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HOYTS Group
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Australia
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Entertainment Providers
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400 - 500 Employee
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Duty Manager
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Aug 2016 - Nov 2019
Duties and Responsibilities: - Day to day running of the business - Rostering and hiring staff members- Training and providing support to team members - RSA Certified - Food and beverage safety management and auditing - Stocktaking - Cash handling, processing refunds and transactions - Technical management with projectors and operating systems- Event creation and management to build customer engagement - Development of staff events to generate a positive work culture Show less
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Crew Member
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Aug 2013 - Aug 2016
Duties and Responsibilities: - Providing face to face customer service - Cash handling, processing transactions and refunds- Training new staff in processes and providing ongoing support- Food and beverage safety
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Cassons Pty Ltd
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Australia
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1 - 100 Employee
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Accounts Receivable Specialist
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May 2016 - Nov 2019
Duties and Responsibilities: - Management of accounts - Debt collection and management - Invoice processing and creation for both national and international accounts - Credit processing and creation - Online banking - Stocktaking and inventory management Duties and Responsibilities: - Management of accounts - Debt collection and management - Invoice processing and creation for both national and international accounts - Credit processing and creation - Online banking - Stocktaking and inventory management
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Education
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University of South Australia
Bachelor's degree, Marketing and Communications