Jacqueline King

Billing at Youth Home, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
North Little Rock, Arkansas, United States, US

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Kim Hoffman

Jacqueline graduated from the University of Central Arkansas with an undergraduate degree in public administration. As the public administration program director, I have known Jacqueline for many years as one of my advisees and students. Jacqueline is a bright, articulate young woman who exhibits a great desire to pursue a career with a non-profit organization. Academically, Jacqueline was the top public administration student in our program in 2008. Jacqueline won the Department of Political Science Outstanding Student in Public Administration Award in 2008. Also in 2008, she was awarded a Founders’ Forum Fellowship to attend the annual conference of the American Society for Public Administration in Dallas, Texas. At UCA, Jacqueline was a model student. She is exceptionally hard working and motivated. Jacqueline has excellent writing, organization, and public speaking skills. I have no reservations about her ability to succeed in her chosen profession. Kim Hoffman, Ph.D. Associate Professor Director of Public Administration

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Billing
      • 2015 - Present

    • Admissions Coordinator
      • Apr 2009 - Nov 2015

      Responsible for developing and maintaining a strong referral base and high census; determining the needs of potential clients; helping families secure the appropriate services; coordinating admissions assessments; and communicating with families, referral sources, and the public regarding program components and admissions criteria.

    • Admissions Representative
      • Jul 2008 - Mar 2009

      Performed daily office management functions including answering phones, typing, filing, and data entry. Responsible for maintaining a referral database; responding to public inquiries; compiling information on potential clients; scheduling and facilitating admissions assessments; and utilizing internal and external means of communication to communicate with referral sources, families, and other Youth Home employees.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Traffic Coordinator
      • Mar 2008 - Jul 2008

      * Monitored, expedited and gathered transit information on rail shipments in IntelliTrans' tracking system. * Confirmed and recorded transit termination events in IntelliTrans' Tracking System. * Worked with vendors, account managers, the IT department, and accounting to investigate and resolve customer issues. * Monitored information quality in IntelliTrans' Tracking System on websites. * Staffed customer service phone lines and emails to investigate, resolve and respond to customer inquiries. * Prepared and sent diversion letters and advance bills to railroads, and provided proper follow-up to ensure accuracy. * Provided accurate daily reports to customers. Show less

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Intern, Department of Community Development
      • Aug 2007 - Dec 2007

      * Worked on the Community Development Block Grant for the city of Conway. * Collaborated with various non-profit organizations on fundraising ideas. * Reviewed and evaluated grant applications. * Assisted the Director of Community Development with grant reports. * Worked on the Community Development Block Grant for the city of Conway. * Collaborated with various non-profit organizations on fundraising ideas. * Reviewed and evaluated grant applications. * Assisted the Director of Community Development with grant reports.

Education

  • University of Arkansas at Little Rock
    Master's of Public Administration, Public Administration
    2009 - 2011
  • University of Central Arkansas
    B.S. in Public Administration, Public Administration
    2004 - 2008

Community

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