Jacqueline Jovel

Family Support Specialist at High Sky Children's Ranch
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Contact Information
Location
San Angelo, Texas, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • Innovative Customer Service Techniques
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • Building Rapport with Customers
    LinkedIn
    Sep, 2020
    - Sep, 2024
  • Making Quick Decisions
    LinkedIn
    Sep, 2020
    - Sep, 2024
  • CPR- American Heart Association
    American Heart Association
    Jul, 2018
    - Sep, 2024

Experience

    • United States
    • Individual and Family Services
    • Family Support Specialist
      • Apr 2022 - Present
    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • WIOA Talent Development Specialist
      • Aug 2020 - Mar 2022

      • Conducted one on one assessments to provide career guidance and counseling to job seekers like using Traitify career assessments. • Provided detailed case management for each customer who has become eligible to participate within the program to assist in preparation for employment that leads to self-sufficiency. • Assisted customers in maintaining eligibility for training and employment services by ensuring attendance at required training, activities and workshops. • Assisted job seekers with performing job searches maintaining job search worksheets to be more active with employment. • Coordinated referrals and supportive services such as childcare, transportation, and referrals to outside community agencies. • Maintained logs for individual caseload of approximately 25 clients to track funds available. • Maintained existing contacts to community resources and developed new ones to further the goals of the program and resulting in success to customers; specially to use for future community referrals for customers. • Provided labor market information to all customers based on labor trends and job markets statistics provided by the Texas Workforce Commission. • Outreached employers, agencies, non-profits and organizations to find resources for customers needing assistance with employment, housing, personal needs, medical and further career assistance. • Followed-up with participants and their progress in employment and maintained records for payroll information. • Provide weekly reports on progress of the program with my individual caseload, expenditures and participant’s employment and support services like transportation and training/education services. • Facilitated Outreach events for community colleges in English and Spanish to present about the program and services available. Show less

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Retail Sales Specialist
      • Jul 2020 - May 2021

      • Fill customers' orders from stored merchandise in accordance with specifications on orders like pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom • Duties include computing prices of items, price mark downs of items throughout the store, and organizing of merchandise. • Building visual merchandising presentations to attract customer and meet customer's needs. • Assisted in customer service providing excellent services to customer to find products, answer questions and sales information. • Knowledge in current industry trends including brand differentiations, style trends and seasonal trends. • Accurately learned to use system for cash registers, self-checkout and handling cash payments. • Scan, handle and move merchandise and products efficiently and safely like clothing racks, shoes baskets and forklifts. • Maintained styles department organized per store standards and policies: including organization of products, organization of fitting rooms and backstock/return items Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Elementary Substitute Teacher
      • Apr 2019 - Jun 2020

      -Managed a class of 30 students in grades Kinder through 6th grade • Taught lesson plans accordingly assigned by lead teacher • Arranged appropriate teaching strategies through lessons with various rigor levels to encourage academic growth • Encouraged student's participation and guided through various activities ensuring safety inside the classroom and outdoors • Maintained effective management strategies within the classroom and determined appropriate strategies for inappropriate behavior according to the lead teachers' standards Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Lead Case Manager and Liaison
      • Aug 2014 - Aug 2019

      I am a case manager. My job entails to provide High School students from grades 9th-12th with any type of academic assistance. As one of my job goals, is to verify and make sure that the student will graduate on time within their 4 years. We keep a blue file in keep in track the progress of the student and within the file we work with a 4 year plan and A-G requirements for high school graduation and college admissions requirements. I am also there to assist 12th grade High School Students with applying to colleges and universities, testing and youth programs. Show less

    • Elementary Teacher Assistant
      • Aug 2013 - Apr 2019

      Worked with the lead teacher to monitor classes of 60 students in 2nd and 3rd grade in total. Assessed students through fluency tests in reading and comprehension preparing them for state standardized exams. Assisted the lead teacher with homework grading in different subject areas. Organized the grading reports for student report cards. Implemented student projects, activities and games for in-classroom learning objectives. Guided students during yard duty supervision to demonstrate positive heavier and maintain a safe environment. Arranged lessons for teacher by getting materials ready, classroom set-up, and equipment. Implemented plans to collaborate with teachers to recognize issues student faced and recommended potential solutions. Show less

    • United States
    • Higher Education
    • UCSC Food Services
      • May 2011 - Jun 2014

      Welcomed customers into the facility to create a welcoming environment. Advised customers about our coffee menu options and answered any questions or concerns. Prepared and sold coffee drinks following specific recipes and preparation techniques like lattes, cappuccinos, and special orders. Monitored and assessed inventories for coffee beans, supplies, pastries and drinks. Maintained a safe and healthy work environment with organization and cleanliness. Welcomed customers into the facility to create a welcoming environment. Advised customers about our coffee menu options and answered any questions or concerns. Prepared and sold coffee drinks following specific recipes and preparation techniques like lattes, cappuccinos, and special orders. Monitored and assessed inventories for coffee beans, supplies, pastries and drinks. Maintained a safe and healthy work environment with organization and cleanliness.

Education

  • University of California, Santa Cruz
    Bachelor's degree, Sociology and Latin American Latino Studies
    2010 - 2014
  • San Pedro High School
    High School Diploma, 9th-12th
    2006 - 2010

Community

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