Jacqueline Henry

Student at Monterey Peninsula College
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Contact Information
us****@****om
(386) 825-5501
Location
Pebble Beach, California, United States, US
Languages
  • English -
  • French -

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I worked with Jacqueline for five years during which time, I’ve known her to be extremely competent even under the most stressful conditions. She managed to handle a multitude of activities with efficiency and ease. As the Executive Assistant to the CEO, her responsibilities were very demanding. She is personable and very professional. I highly recommend her.

Bill Bennett

As Executive Assistant to the CEO of a startup company, Jacqueline managed a wide range of activities for Company Senior Management and members of the Board, which she did very well, in spite of the fact that she was often pulled in many directions at once. She handled her responsibilities with creative intelligence and good attention to detail. In fielding a wide range of different inquiries coming from outside the company, she demonstrated good recognition of the accountabilities of the functional groups within the company (clinical, manufacturing, development, financial, regulatory, etc) and would follow up to ensure inquiries were being addressed. In addition to these responsibilities, Jacqueline also functioned as the office manager, responsible for the multitude of different activities necessary for the day to day functionality of the office and productivity of the staff. She could always be counted on to organize vendor services in a timely manner or resolve an operational crisis. I would recommend her for any similar position.

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Credentials

  • Foundations of Project Management
    Coursera
    Apr, 2022
    - Nov, 2024
  • PowerPoint: Silicon Valley Presentation Secrets
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • Word Essential Training (Office 365/Microsoft 365)
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • Decision-Making Strategies
    LinkedIn
    May, 2018
    - Nov, 2024
  • Developing Business Acumen
    LinkedIn
    May, 2018
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    May, 2018
    - Nov, 2024
  • Become a Super Learner
    Udemy
  • Computational Thinking for Problem Solving
    Coursera
  • DELF Diplome D'Etudes en Langue Francaise
    FIAF - French Institute Alliance Francaise
  • Essentials of Project Management CAPM
    Texas State University
  • Etudier en France : French Intermediate Course B1-B2
    Coursera
  • Getting Started with Gmail, Google Drive
    Udemy
  • Healing with the Arts
    Coursera
  • News Writing Fundamentals: Journalism 101
    Udemy

Experience

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Student
      • Aug 2023 - Present

      Fine Arts Student Fine Arts Student

  • Pacific Grove Art Center
    • Pebble Beach, California, United States
    • Artist/ Sales Specialist
      • Jan 2023 - Present

      Retail sales specialist seeking exciting remote opportunities. Retail sales specialist seeking exciting remote opportunities.

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Sales Specialist
      • Jul 2022 - Jan 2023

      Agility to learn new products and features with an interest in technology, particularly Apple products.Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.

    • Sales Specialist
      • Jul 2022 - Dec 2022

  • DSDT (a Detroit School for Digital Technology)
    • Detroit, Michigan, United States
    • Student Trainee
      • May 2022 - Aug 2022

      Technology Professional 6. This is a certificate of completion program which includes instruction in Three (3) Information Technology Courses: CompTIA Net+, CompTIA Sec+, and CompTIA CYSA+. Technology Professional 6. This is a certificate of completion program which includes instruction in Three (3) Information Technology Courses: CompTIA Net+, CompTIA Sec+, and CompTIA CYSA+.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Sales Lead – Apple Shop, Target Tech, Target Inc.
      • Jun 2021 - Jan 2022

      In my most recent role, I am guiding customers regarding salient features and characteristics of Apple products, as well as in selecting appropriate products as per their requirements. I build trusted and professional relationships with customers, staff, and management. Achieved Apple Masters member. Following are my notable accomplishments: • Garnered positive customer feedback by delivering exceptional services. • Delivered quality services leveraging excellent knowledge of devices and accessories. • Optimized sales effort by coordinating with other team members. Show less

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Sales Lead - Target Tech, Target Inc.
      • 2020 - 2021

      My primary duties were endorsing mobile phones, devices, and electronics for enhancing customer engagement. Troubleshooting technical issues relating to phone activation. Along with enhancing skills and performance of team, I was mentoring sales team for achieving targets. ACcomplishments for this role are: • Boosted sales of multiple wireless products and accessories by approaching customers within company store. • Established and maintained professional relationships with staff and management. • Coached staff regarding multiple products, customer communication, and technical issue resolution. Show less

    • Sales Associate
      • 2018 - 2020

      On a daily basis, I was maintaining trusted relationships with clients leading towards increasing outreach. I did conduct production conferences utilizing Zoom and FaceTime. I processed orders, operated POS register, and resolved returns queries. Significant achievements are: • Amplified annual sales by 15% by promoting brand and crafted better trained sales force. • Contributed to brand marketing by managing visual displays, trunk shows, and merchandising. • Designed customized products and updated brand practices as per current market trends to secure new clients. Show less

    • Italy
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Sales Associate
      • 2016 - 2018

      Here, I was merchandising products in line with company standards to attract new clients. I coordinated and fostered relationships with customers leveraging CRM. Key achievements are: • Improved sales by 17% as compared to the previous year by guiding clients on projects following their needs. • Enhanced customer experience to repeat business. • Achieved expected Unit Per Transaction (UPT) and Key Performance Indicator (KPI). • Promoted brand by implementing robust and effective marketing strategies. • Collaborated with celebrities to create brand awareness on a substantial level. Show less

  • Retail Stores
    • Big Sky, MT & Houston, TX
    • Sales Associate
      • 2014 - 2016

      My primary duty was planning and leading special events for VIP clients and prospective members. I was offering traffic counts and business feedback, as well as performing operations and sales analysis and managed inventory. Check my accomplishments for this role: • Contributed to new store opening, including supporting HR, office administration, and operations management. • Cooperated with team to optimize workflow and promote corporate communication. • Ensured satisfaction of high net-worth clients by providing exceptional services. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate & Brand Ambassador
      • 2010 - 2014

      As Sales Associate & Brand Ambassador, I was managing a highly skilled team for maintaining quality service standards and vendor relations. I supported customers regarding products, deals, and closing sales. I fielded client queries via calls and emails. Key accomplishments for this role are: • Attained "Salesperson of the month" title multiple times due to outstanding performance. • Built and strengthened professional relationships with patrons. • Exceeded season plan by 47% by collaborating with co-workers and managers. Show less

Education

  • The American University of Paris
    Bachelor of Arts - BA, European Cultural Studies
  • FIDM
    Associate of Arts - AA, Apparel Manufacturing with Professional Designation
  • DSDT Detroit School for Digital Technology
    Certificate, Information Technology / Cyber Security
    2022 - 2022
  • The American University of Paris
    Liberal Arts and Sciences/Liberal Studies
  • FIDM
    Associate of Arts - AA, Business, Management, Marketing, and Related Support Services

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