Senior Events Coordinator

• Nov 2021 - Present

Restaurant & Event Manager

• May 2019 - Oct 2021

- Managed administrative logistics of event planning, including signing contracts, collecting fees, and booking events- Coordinated with participating vendors during event planning- Conferred with hotel staff to coordinate event details- Managed administrative logistics of restaurant operations, including scheduling staff members, ordering beverage supplies, and hiring new staff members as necessary- Oversaw restaurant personnel and ensured guests received a stellar experience - Managed administrative logistics of event planning, including signing contracts, collecting fees, and booking events- Coordinated with participating vendors during event planning- Conferred with hotel staff to coordinate event details- Managed administrative logistics of restaurant operations, including scheduling staff members, ordering beverage supplies, and hiring new staff members as necessary- Oversaw restaurant personnel and ensured guests received a stellar experience

Bartender

• Nov 2018 - Jun 2019

- Set up bar for service-Prepare mixed drinks; pour wine, beer, soda-Ring in purchases and take payment - Set up bar for service-Prepare mixed drinks; pour wine, beer, soda-Ring in purchases and take payment

Server/Bartender

• Jun 2018 - Jun 2019

- Consistently provide professional, friendly, engaging service- Relay orders to bar and kitchen by quickly and accuratelyrecording guest selections and keying them into the Alohasystem-Promptly serve all food and beverages to guests; follow up toensure satisfaction- Deliver bills to guests at the end of the dinner experience andsettle payment in a timely manner - Consistently provide professional, friendly, engaging service- Relay orders to bar and kitchen by quickly and accuratelyrecording guest selections and keying them into the Alohasystem-Promptly serve all food and beverages to guests; follow up toensure satisfaction- Deliver bills to guests at the end of the dinner experience andsettle payment in a timely manner

Bartender

• Oct 2015 - Aug 2018

-Made engaging connections with guests to create loyalty-Served each guest with a sincere, positive, pleasant and enthusiastic attitude-Maintained full knowledge of bar and menu items and made recommendations when requested-Delivered quality food and beverage service to guests in a responsible manner-Prepared mixed drinks; poured wine, beer, and nonalcoholic beverages-Opened and closed bar tabs by processing cash, credit card, or gift card payments and made correct change when required

Key 2 Manager

• Aug 2017 - Jun 2018

- Oversee front-of-house personnel to maintain adequatestaffing and minimize overtime- Lead and direct team members on effective methods,operations, and procedures- Correctly calculate liquor inventory and order appropriatesupplies- Promote a positive atmosphere and go above and beyond toensure each customer receives exceptional food and service

Food Server

• Mar 2013 - Jun 2018

-Demonstrate genuine hospitality while greeting and establishing rapport with guests-Maintain full knowledge of bar and menu items and make recommendations when requested-Relay order to the bar and kitchen by quickly and accurately recording guest selections and keying them into the computer system-Effectively listen to, understand, and clarify guest concerns and issues, and resolve the issue quickly and efficiently-Count and receive the bill of food and beverages, take payment from the patrons, and give correct change when required

Catering Manager

• Jan 2017 - Aug 2017

- Provided friendly and prompt guest service by fulfilling orders,communicating requests to kitchen staff, and routinely inquiringabout customer satisfaction and needs- Monitored food and service supplies to restock accordinglythroughout event- Collaborated with clients to plan event menus and budgets- Transported meal and beverage trays from kitchen and barareas to serve guest tables- Led and directed team members on effective methods,operations, and procedures

Food Server

• May 2015 - Sep 2015

-Greeted guests in a timely manner-Answered questions about menu selection and made recommendations when requested-Took orders from guests for food or beverages and entered orders into the MICROS system for transmittal to kitchen staff-Appropriately suggested additional items to customers to increase restaurant sales-Promptly served all food courses and both nonalcoholic and alcoholic beverages to guests-Regularly checked on guests to ensure satisfaction with each food course and beverages