Jacqueline Gomez
Tech Support and Community Manager at Dungeon Keeper Studios- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Venezuela, VE
Languages
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Inglés Full professional proficiency
Skills
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Experience
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Dungeon Keeper Studios
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Spain
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IT Services and IT Consulting
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1 - 100 Employee
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Tech Support and Community Manager
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Feb 2021 - Present
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Technology Consulting Solutions (TCS)
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Venezuela
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IT Services and IT Consulting
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1 - 100 Employee
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IT Team Leader
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Nov 2015 - Oct 2018
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Ericsson
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Sweden
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Telecommunications
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700 & Above Employee
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1st Level Technician
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2012 - 2014
Assigned to the operations area of the GICS Project, making remote support at the national level, generation of reports of incident remediation and / or preventive maintenance, assignment and monitoring of escalated cases on the network, monitoring of alarms in different platforms, execution of first and second actions, document changes in database systems for frame relay tecnologys and others, guarantee the compliance of SLA`S in the different activities, to provide assistance to Telefónica's portfolio of corporate clients. Show less
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Education
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Universidad 'Alejandro de Humboldt'
Engineering, Computer Engineer
Community
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