Experience

Hartford Behavioral Health
• United States
• Mental Health Care
• 1 - 100 Employee
• Office Manager

  • 2017 - Present


Community Renewal Team, Inc.

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Employment Specialist and Educational Services for Middlesex Services/Employment & Training

  • May 2016 - Present

  Employment Specialist and Educational Services for Middlesex Services/Employment & Training • Prepares plans and facilitates individual and group training sessions with integrity and fidelity to curriculum/manual.• Meets with clients individually to ensure understanding of content of services.• Demonstrates clear, accurate and concise written and verbal communication.• Able to recognize and address ambivalence and resistance and helps client maintain motivation to change.• Participate in, retain and incorporate training as required.• Provide effective customer service including, but not limited to, greeting, receiving and addressing clients with respect and dignity at all times.• Perform all duties relative to special programs/projects as required.• Provide input and make recommendations regarding program/departmental policies, procedures and practices.• Familiar with cognitive-behavioral approaches.• Predisposed to offer concrete problem solving and to engage clients in skill building.• Able to recognize anti-social thinking, feeling, and acting, and to demonstrate and reinforce concrete alternatives.• Monitors client behaviors and implements program behavior management system on a consistent basis.• Remains current on research and literature reviews with “what works” in changing offender behavior and recidivism reduction. • Serves as role model to clients and staff modeling pro-social behaviors.• Assists in development and implementation of Individual Service Plans.• Conducts assessments as needed. • Provides timely and accurate file documentation.• Participates in quality assurance review of group and client sessions.• Solicits client satisfaction feedback.• Establishes appropriate boundaries with clients and significant others. Show less

• Employment Specialist

  • 2011 - May 2016

  Employment Specialist for Housing Services• Provided coordination of education and training services to clients in Housing Services programs.• Provided life skills, vocational assessments and training.• Provided curriculum and service plan development regarding life skills and employment issues.• Developed and implement job search and employment counseling activities with individual clients.• Assisted customer with State and SSI Applications• Assisted in tracking information related to employment and training reports. Maintain case notes, follow up with phone calls and handle correspondence.• Provided resources and guidance to program participants.• Arranged meeting with employers, trainers, and case managers.• Provided back up, as necessary, for other staff members.• Prepared weekly employment status reports.• Assisted in planning and coordinating special events necessary to meet the compliance goals of the program. • Provided outreach services for clients who have mental health, who are sexual offenders, HIV positive with addiction disorders. Show less



Connecticut Puerto Rican Forum

• United States
• Entertainment

• Employment Specialist

  • 2005 - 2009

  Employment- Specialist/ Case Manager/public Relations /for the Hartford Jobs Funnel • Performed initial interview and orientation of projects, developed personal employability plan, provided referral services, including training education program. • Provided counseling mediation as necessary to solve minor problems. • Provided proactive case management support for all participants. • Assisted in the re-creation of participants’ resumes and cover letters. • Conducted outreach activities with target area employers and unions. Developed referrals and recruitment relationships with human services resource staff within the public and private sectors to identify employment needs. Maintained and collected deadline sensitive data. • Reviewed and analyzed participants’ information gathered during the intake/certificate and assessment screening process for the collaborative development of a comprehensive, accurate and appropriate employability. • Worked with formerly incarcerated people including sex-offenders Show less



Advest, Inc.

• Financial Services
• 1 - 100 Employee

• Office Technology Coordinator

  • 1998 - 2002

  Office Technology Coordinator • Managed daily work activities in the IT Department of the firm, a fast paced environment. • Managed inventory control, processed bills, administered database security for various firm databases, organized staff meetings, provided back-up assistance to computer technicians when necessary. Office Technology Coordinator • Managed daily work activities in the IT Department of the firm, a fast paced environment. • Managed inventory control, processed bills, administered database security for various firm databases, organized staff meetings, provided back-up assistance to computer technicians when necessary.



Cuchilandia Restaurant

• Restaurants

• Managing Partner

  • 1992 - 2002

  Managing Partner • Hired, trained, scheduled, and oversaw daily sales. Performed bookkeeping and payroll. • Achieved profitable revenue growth. Created marketing strategies. Managing Partner • Hired, trained, scheduled, and oversaw daily sales. Performed bookkeeping and payroll. • Achieved profitable revenue growth. Created marketing strategies.