Business Development Manager

• Oct 2021 - Present

A dynamic, straight-talking and award-winning learning and development company that delivers lasting change. Leadership, Performance Management, People Consultancy. A dynamic, straight-talking and award-winning learning and development company that delivers lasting change. Leadership, Performance Management, People Consultancy.

Business Development Manager

• May 2021 - Oct 2021

Multi-Sector Recruitment Specialists - Our business is split up into divisions, each with their own practices, and have grown organically, meaning each location is integrated into its local region. Multi-Sector Recruitment Specialists - Our business is split up into divisions, each with their own practices, and have grown organically, meaning each location is integrated into its local region.

Business Development Manager

• Jan 2021 - Mar 2021

Business Development Manager

• Mar 2007 - Nov 2020

Experienced client and stakeholder relationship manager. Part of a remote team for over eleven years, I have demonstrated high levels of self-motivation, initiative, productivity, time management, planning and organisational skills. My responsibilities include: • Identifying opportunities in the market. • Winning business for Keystone and our clients through networking, building relationships and joint problem solving. • Initial contact with potential new customers. • Arranging for the client and account manager/MD to meet and explore ways for us to support them in achieving their objectives. • Account manager in the Midlands area. • Developing new accounts. • Client relationship management. Show less

Business Development Manager

• Oct 2006 - Mar 2007

Business Development Manager for Commercial and Industrial. Responsibilities included: • Investigating commercial opportunities and competitors. • Meeting new business prospects through networking and advertising. • Liaising with national team for business prospects. • Creating new opportunities for job vacancies. • Selective interviewing of candidates. Business Development Manager for Commercial and Industrial. Responsibilities included: • Investigating commercial opportunities and competitors. • Meeting new business prospects through networking and advertising. • Liaising with national team for business prospects. • Creating new opportunities for job vacancies. • Selective interviewing of candidates.

New Business Executive

• Jan 2006 - Oct 2006

Responsible for: • Managing IT solutions for performance management. • Surveying implementation programmes. • Generating leads and new clients. • Reporting on objective feedback from appraisals and 360 feedback programmes. • Creating and executing employee and customer opinion surveys. Responsible for: • Managing IT solutions for performance management. • Surveying implementation programmes. • Generating leads and new clients. • Reporting on objective feedback from appraisals and 360 feedback programmes. • Creating and executing employee and customer opinion surveys.

New Business Executive

• Jan 2004 - Jan 2006

Responsible for: • Account managing. • Management of sales cycles. • Cold calling. • Creating systems and processes. • Managing client relationships. • Creating new business relationships. • Teamwork and communication. • Creating proposals for interpersonal skills and management and leadership development training solutions. Responsible for: • Account managing. • Management of sales cycles. • Cold calling. • Creating systems and processes. • Managing client relationships. • Creating new business relationships. • Teamwork and communication. • Creating proposals for interpersonal skills and management and leadership development training solutions.

Deputy Team Leader

• Nov 2001 - Jan 2004

Responsibilities included: • Creating sales incentives. • Encouraging my team to exceed target. • Monitoring team productivity and managing performance. • Sales coaching and problem solving. Responsibilities included: • Creating sales incentives. • Encouraging my team to exceed target. • Monitoring team productivity and managing performance. • Sales coaching and problem solving.

Retention Customer Care Administrator

• Mar 2001 - Nov 2001

Responsibilities included: • Induction training for new team members. • Coaching on product knowledge and procedures. • Managing customer complaints to a win/win solution. Responsibilities included: • Induction training for new team members. • Coaching on product knowledge and procedures. • Managing customer complaints to a win/win solution.

Payment Centre Supervisor

• Jun 2000 - Mar 2001

Responsibilities included: • Managing the Midlands region payment office. • Liaising with other areas of the business and cross-functional/collaborative working. • Achieving sales targets and team objectives. Responsibilities included: • Managing the Midlands region payment office. • Liaising with other areas of the business and cross-functional/collaborative working. • Achieving sales targets and team objectives.

Assistant Manager

• Jun 1989 - Jun 2000

Responsibilities included: • Training and developing sales teams and trainee managers. • Recruitment. • Sales coaching. • Designing and delivering team presentations. • Achieving yearly branch targets. Responsibilities included: • Training and developing sales teams and trainee managers. • Recruitment. • Sales coaching. • Designing and delivering team presentations. • Achieving yearly branch targets.

Sales Assistant and Cashier

• May 1986 - Jun 1989

Responsibilities included: • Providing excellent standards of customer care. • Cash handling and bank reconciliation. • Achieving targets. • Stock control. • Team work and communication. Responsibilities included: • Providing excellent standards of customer care. • Cash handling and bank reconciliation. • Achieving targets. • Stock control. • Team work and communication.