Administrative Officer

• Jun 2023 - Present

Business Owner

• Apr 2023 - Present

Owner of a small e-commerce business specializing in printable products for children, such as coloring books, activity books, journals, and craft bundles. Owner of a small e-commerce business specializing in printable products for children, such as coloring books, activity books, journals, and craft bundles.

Independent Bookkeeper

• Aug 2016 - Present

Perform bookkeeping and payroll functions for two medical practices. Perform bookkeeping and payroll functions for two medical practices.

Payroll and Office Administrator

• Sep 2021 - Jun 2023

Medical Transcriptionist & Medical Report Writer (IME)

• Jan 2020 - Sep 2021

I performed freelance transcription work, both medical and non-medical transcription. Prepare and edit medical reports (IMEs). Familiar with psychiatric scales and terminology. Ongoing contracts include: Transcription work for Landmark Associates Transcription work for independent medical practitioner Transcription work for independent self-help/holistic practitioner I performed freelance transcription work, both medical and non-medical transcription. Prepare and edit medical reports (IMEs). Familiar with psychiatric scales and terminology. Ongoing contracts include: Transcription work for Landmark Associates Transcription work for independent medical practitioner Transcription work for independent self-help/holistic practitioner

Medical Office Assistant

• May 2016 - Jun 2018

Worked as a medical office administrator. Duties included: - booking patient appointments - organizing and inputting medical tests/reports - bringing urgent matters to physicians directly - transcribed clinic notes, legal letters and insurance reports - personal assisting tasks as required - managing faxes and emails Worked as a medical office administrator. Duties included: - booking patient appointments - organizing and inputting medical tests/reports - bringing urgent matters to physicians directly - transcribed clinic notes, legal letters and insurance reports - personal assisting tasks as required - managing faxes and emails

Payroll Accounting Associate

• Apr 2015 - May 2016

Worked in accounting department of Payweb. Duties included:- WSIB reconciliation, reporting and payment for clients. - EHT reconciliation, reporting and payment for clients. - Data entry of push funds coming from clients - Journal entries and account balancing - Cheque production - Managing of emails

Payroll Customer Support

• May 2014 - Apr 2015

Worked in the customer service department of Payweb. Duties included: - answering incoming phone calls from clients - walking them through using the software- answering questions about payroll specific information and employment standards - replied to emails and live chats

Medical Office Assistant

• Oct 2012 - May 2014

Worked as a medical office administrator. Duties included: - booking patient appointments - organizing and inputting medical tests/reports - bringing urgent matters to physicians directly - transcribed clinic notes, legal letters and insurance reports - personal assisting tasks as required - managing faxes and emails Worked as a medical office administrator. Duties included: - booking patient appointments - organizing and inputting medical tests/reports - bringing urgent matters to physicians directly - transcribed clinic notes, legal letters and insurance reports - personal assisting tasks as required - managing faxes and emails

Medical Tele Interviewer

• Aug 2009 - Mar 2011

Worked as a tele-interviewer for life insurance products Duties included: - handling inbound and outbound calls from clients going through the application process for life insurance - conduct telephone interviews with clients going over their health history - ensuring all data is correct and complete before sending off to the underwriter Worked as a tele-interviewer for life insurance products Duties included: - handling inbound and outbound calls from clients going through the application process for life insurance - conduct telephone interviews with clients going over their health history - ensuring all data is correct and complete before sending off to the underwriter

Group Benefits Customer Service

• Mar 2007 - Aug 2009

Worked in the customer service department of Manulife's group benefits department. Duties included: - answering inbound phone calls from members - provided information on their coverage, and also how claims have been processed Worked in the customer service department of Manulife's group benefits department. Duties included: - answering inbound phone calls from members - provided information on their coverage, and also how claims have been processed