Jacqueline Bridges
Clinical Front Office at Bethany Medical Center- Claim this Profile
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Bio
Credentials
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BLS CPR Certification
American Heart AssociationFeb, 2014- Oct, 2024 -
Certified Medical Assistant (CMA)
American Association of Medical AssistantsDec, 2017- Oct, 2024 -
Registered Medical Assistant (RMA)
American Medical TechnologistsJun, 2017- Oct, 2024 -
Certified Nurse Assistant
Illinois Department of Public Health (IDPH)Sep, 2011- Oct, 2024
Experience
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Bethany Medical
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United States
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Medical Practices
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100 - 200 Employee
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Clinical Front Office
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Feb 2018 - Present
• Greet and schedule patients in an efficient and courteous manner; assists patients during checkout • Exhibits superior service excellence, communication skills and telephone etiquette • Interview all new and existing patients, verify and update patient insurance and demographics in EHR • Appropriately interpret physician orders, medical terminology, insurance verification and eligibility benefits • Adhere to all state and federal regulations including HIPPA requirements • Collect and post copays and balances; use banking system to process credit card payments • Perform outbound calls to cancel or reschedule patient appointments; balance daily transactions • Thorough knowledge and understanding of insurance verification systems, and other registration applications • Assist health team with rooming patients, labs, vitals, and other basic assessments as needed Show less
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Eagle Physicians & Associates, P.A.
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United States
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Medical Practices
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100 - 200 Employee
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Certified Medical Assistant
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Jul 2017 - Jan 2018
● Roomed and obtained vital signs and medical history of patients using E-Clinical Works EMR ● Documented patient charts, demographics, and medical summary ● Assisted the physician during gynecological and other basic exams ● Performed triage of calls and patient encounters ● Performed EKG, labs, immunizations (through NCIR) and injections ● Initiated Medication refills ● Scheduled patient appointments and referrals ● Responsible for “Nurse-Visit” patient exams ● Roomed and obtained vital signs and medical history of patients using E-Clinical Works EMR ● Documented patient charts, demographics, and medical summary ● Assisted the physician during gynecological and other basic exams ● Performed triage of calls and patient encounters ● Performed EKG, labs, immunizations (through NCIR) and injections ● Initiated Medication refills ● Scheduled patient appointments and referrals ● Responsible for “Nurse-Visit” patient exams
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Heritage Woods Supportive Living
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Plainfield, IL
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Certified Nursing Assistant
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May 2013 - Aug 2014
● Performed direct patient-care per the requests and needs specified by patient and family under the supervision of an RN ● Responsible for resident’s front-line medical care, helping nurses in admitting, transferring and discharging resident; maintain MAR ● Assisted in maintaining unit inventory of supplies, equipment, nourishments, instruments, and office supplies ● Completed all hygiene needs and provided a clean and comfortable environment for residents ● Monitored resident checking vital signs, charting ADLs, and ambulating ● Monitored nutritional needs and elimination, I & O – including specimen collection Show less
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Morris Healthcare and Rehabilitation
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Morris, IL
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Certified Nursing Assistant
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Sep 2012 - Apr 2013
● Responsible for resident’s front-line medical care, helping nurses in admitting, transferring and discharging resident, monitored nutritional needs and elimination, I & O ● Ensured safe lifting and transporting residents; helping with the completion of the required documentation, assessments and care planning ● Completed all hygiene needs, making beds, and environmental cleanliness ● Monitored resident including feeding the resident, checking vital signs, charting ADLs, and ambulating ● Delivered direct patient care, including medical and non-medical under the supervision of an RN Show less
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Nicor Gas
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United States
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Utilities
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700 & Above Employee
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Administrative Assistant
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Jan 1999 - Apr 2011
• Provided liaison secretarial support and other administrative duties and projects as assigned • Assisted in community projects and events • Coordinated meetings and business travel • Assisted in fundraising event planning and promotions • Managed department’s database, contracts, reports, spreadsheets, correspondence, and office supplies • Provided liaison secretarial support and other administrative duties and projects as assigned • Assisted in community projects and events • Coordinated meetings and business travel • Assisted in fundraising event planning and promotions • Managed department’s database, contracts, reports, spreadsheets, correspondence, and office supplies
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Education
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ECPI University
Associate of Science - AS, Medical/Clinical Assistant -
2014 - 2014
Forsyth Technical Community College
Diploma, Health Unit Coordinator/Ward Clerk -
2009 - 2009
Joliet Junior College
Certificate, Nurse Assistant -
1995 - 1997
Robert Morris University - Illinois
Associate of Arts and Sciences - AAS, Administrative Assistant and Secretarial Science, General
Community
