Experience

NAHAWI DESIGN STUDIO

• United Arab Emirates
• Design Services
• 1 - 100 Employee

• Administrative Officer

  • Dec 2017 - Present



Nahawi Interiors

• Al Batha Tower, Buhaira Corniche Sharjah U.A.E

• Secretary / Receptionist

  • Jun 2013 - Dec 2017

  • Attend to high volume of incoming and outgoing phone calls. • Performed other related customer service /receptionist activities. • Received and respond to customer inquiries and requests promptly and efficiently; offer customer alternatives to unresolved problems. • Attend to high volume of incoming and outgoing phone calls. • Performed other related customer service /receptionist activities. • Received and respond to customer inquiries and requests promptly and efficiently; offer customer alternatives to unresolved problems.



VEE ESS SHIPPING & LOGISTICS FZE

• (Sharjah Airport Freezone, UAE)

• CUSTOMER SERVICE EXECUTIVE

  • Jun 2012 - Mar 2013

  • Coordination with various vendor checkers for details required by shipper. • Secure bookings, effectively works with all divisions to ensure the effective execution of same. Preparation of daily bookings which also includes BL preparation and documentation process thru System. • Preparation / Monitoring export shipments from port of loading thru its final destination. • Manual checking of Billing / Invoice from various vendors. • Preparation of Export vessel schedules / Load report for Transshipment Office / Export Lifting per Feeder Vessel / Rollover Monitoring reports. • Preparation of SOB details / requesting for slots and space protection, DG and special cargo request via emails • Assisting Documentation / Pricing and Logistics Department to its workfield. • Preparation of internal and external reports needed by principal as well as reports needed by marketing department. • Attend to high volume of incoming and outgoing phone calls. Doing telemarketing and in-house accounts/ regular shipper for follow up booking. • Performed other related customer service /receptionist activities. • Received and respond to customer inquiries and requests promptly and efficiently; offer customer alternatives to unresolved problems. • Has full knowledge and understanding of Seaboard Marine services, to include ports, transit times, rotations, transshipments, equipment specifications, logistics, and all aspects as they relay to specific areas of responsibility. • Coordinates and arranges most effective mode of transportation per customer’s requirements and needs from point of origin to final destination. Show less



UNITED ARAB AGENCIES (A MEMBER OF JARDINE SHIPPING SERVICES) & Maynila Integrated Logistics Svcs

• Manila, Philippines

• CUSTOMER SERVICE EXECUTIVE / SALES & MARKETING

  • Aug 2003 - Apr 2012

  • Coordination with various vendor checkers for details required by shipper. • Secure bookings, effectively works with all divisions to ensure the effective execution of same. Preparation of daily bookings which also includes BL preparation and documentation process thru Sealiner and TRUST System. • Preparation / Monitoring export shipments from port of loading thru its final destination. • Manual checking of Billing / Invoice from various vendors. • Preparation of Export vessel schedules / Load report for Transshipment Office / Export Lifting per Feeder Vessel / Rollover Monitoring reports. • Preparation of SOB details / requesting for slots and space protection, DG and special cargo request via emails, Sealiner System and TRUST System. • Assisting Documentation / Pricing and Logistics Department to its workfield. • Preparation of internal and external reports needed by principal as well as reports needed by marketing department. • Attend to high volume of incoming and outgoing phone calls. Doing telemarketing and in-house accounts/ regular shipper for follow up booking. • Performed other related customer service /receptionist activities. • Received and respond to customer inquiries and requests promptly and efficiently; offer customer alternatives to unresolved problems. • Has full knowledge and understanding of Seaboard Marine services, to include ports, transit times, rotations, transshipments, equipment specifications, logistics, and all aspects as they relay to specific areas of responsibility. • Coordinates and arranges most effective mode of transportation per customer’s requirements and needs from point of origin to final destination. Show less