Jacob Wilhoit
Systems Liaison at National Association of Insurance Commissioners (NAIC)- Claim this Profile
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English -
Topline Score
Bio
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Credentials
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ICAgile Certified Professional.
ICAgileFeb, 2017- Sep, 2024 -
Fiber Optic Installer
ETA InternationalOct, 2013- Sep, 2024 -
Certified Network Computer Technician
ETA InternationalMay, 2015- Sep, 2024 -
American Board for Certification in Homeland Security - Level 4
American Board for Certification in Homeland SecurityMar, 2015- Sep, 2024
Experience
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National Association of Insurance Commissioners (NAIC)
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Public Policy Offices
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400 - 500 Employee
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Systems Liaison
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Mar 2022 - Present
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Cerner Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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System Engineer
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May 2018 - Mar 2022
Perform daily system operations tasks to verify system integrity and availabilityPerform ongoing performance tuning, hardware/OS upgrades, and resource optimizationImplement monitoring for applications and servers, and respond to alarms in a timely manner, preventing client impact and performance degradationDeploy physical and virtual serversComplete assigned incident management tasksDeploy, setup, and maintain testing environmentsProvide Tier III and other support per service request Show less
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Test Analyst
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Sep 2016 - May 2018
Create and assist in the development of complex manual, automated and exploratory tests, using a risk-based testing complexExecute manual, exploratory and automated testsLog, track, troubleshoot and escalate issues identified during testing cyclesMaintain testing evidence for each test as proof of validationEvaluate testing effectiveness on client-reported defects in conjunction with root cause analysis and provide improvement feedback in the testing processAssist in the piloting of new testing technologies and quality process initiatives across the organization Manage routine associate situationsDirect the work efforts and results of a team of associatesDevelop team goals and manage them for resultsDevelop associates through coaching performance, completing performance reviews, goal setting and development planning Show less
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US Navy
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United States
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Armed Forces
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700 & Above Employee
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Aegis Computer Networking Technician
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Mar 2010 - Mar 2016
Aegis Computer Network Technician for Baseline 9c, the most advanced Anti-Air and Ballistic Missile Defense system in the United States Navy. Operate, repair and perform maintenance to ensure full functionality of the ship's weapons system. Supervise and train new sailors in the duties and responsibilities of being technicians and maintenance persons Manage onboard training systems designed to prepare weapon and combat system equipment and operators for real life scenarios Aegis Computer Network Technician for Baseline 9c, the most advanced Anti-Air and Ballistic Missile Defense system in the United States Navy. Operate, repair and perform maintenance to ensure full functionality of the ship's weapons system. Supervise and train new sailors in the duties and responsibilities of being technicians and maintenance persons Manage onboard training systems designed to prepare weapon and combat system equipment and operators for real life scenarios
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Sunburst Construction
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United States
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Foreman
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Jan 2006 - Mar 2010
Organized and managed a crew of 8-12 carpenters and roofers for residential housing roof removal and replacement Remove and replace as well as made repairs to roofs on residential houses Painted walls, ceilings and trim on the interior and exterior surfaces of homes Landscaping such as trimming bushes, cutting grass, and weed eating Organized and managed a crew of 8-12 carpenters and roofers for residential housing roof removal and replacement Remove and replace as well as made repairs to roofs on residential houses Painted walls, ceilings and trim on the interior and exterior surfaces of homes Landscaping such as trimming bushes, cutting grass, and weed eating
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Education
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University of Oklahoma
Master of Arts (M.A.), International Relations and Affairs -
Missouri State University
Bachelor of Science (B.S.), Animal Sciences