Associate

• Nov 2019 - Present

General Manager

• Sep 2016 - Nov 2019

Plan, direct and oversee all bar operations including managing staff, ensuring product and service standards are met and implementing and maintaining procedures for maximum operating efficiency.Main Job Tasks and Responsibilitiesset objectives and targets for beverage unit/bardetermine staff needs and recruit staffperformance manage staffassess development needs and train and coach staffdelegate duties and tasks to staff to meet objectives and maximize resourcesset and monitor quality and service standards for staffcommunicate company policy, standards and procedures to staffdirect and manage staff members to meet standards and objectivesensure staff operate within company policies organize and adjust staff schedules in accordance with available resources and labor regulationsoversee the preparation and presentation of beverages to meet set standardsresolve customer complaints promptlypromote and practice compliance with fire, health, safety and hygiene standards oversee accurate cash-up procedures and ensure necessary paperwork is completeensure adherence to cash management proceduresliaise with suppliers and sales representativesset, monitor and control budget for the beverage unit/barplan and implement cost control measuresplan and implement systems to maximize sales and revenueorganize promotional activitiesgenerate and present financial reportsimplement improvements for products and servicemaintain regular communication with staff and management through meetings stay current with relevant legislation regarding service of alcoholSkills and experience: decision-making problem-solving organizing and planning resource allocation and management delegation communication coaching Microsoft ready basic accounting procedures cost control procedures human resource management practices administrative procedures relevant computer applications Different Marketing positions

Bar Manager

• Sep 2014 - Aug 2017

Responsibilities:-Prepare weekly schedules for bartender, bar-back and server staff to adequately cover all shifts. -Monitor inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or abuse by staff. -Oversee cleanliness of staff and physical bar area, paying special attention to possible health hazards and code violations. -Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management. -Resolve customer complaints promptly and according to company guidelines. -Oversee the preparation of beverages and ensure quality of product served. Skills: -Proficiency with point-of-sale software. - Microsoft Office : Word, Excel, Power point and One Note-Extensive working knowledge of alcoholic and non-alcoholic beverages. -Knowledge of local and state regulations related to alcohol service and health code compliance. -Competency in resource management and inventory control. -Customer service orientation. -Knowledge of basic accounting principles, personnel management and marketing.

Ice Hockey Camp Coach/Instructor

• Jun 2014 - Aug 2015

Teach essential hockey skills.On and Off ice training sessions Demonstrate leadership and sportsmanship. Teach essential hockey skills.On and Off ice training sessions Demonstrate leadership and sportsmanship.

Personal Trainer

• Aug 2011 - Dec 2013

Certified Personal TrainerSports Concentrated Certified Personal TrainerSports Concentrated