Jacobus Steyn
Chief Operating Officer at JustSolve- Claim this Profile
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Afrikaans -
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English -
Topline Score
Bio
Angelique Mendes-Nongauza
Few people are fortunate enough to have a chance to work with an enterprise infrastructure partner as outstanding as Jacobus. I met Jacobus during my tenure at King Price where I was responsible for leading the application development team and regularly interacted with Jacobus regarding (but not limited to) IT service delivery and management (end-to-end), budgeting, vendor and contract management. I was constantly impressed by his exceptional communication, relationship-building and strategic abilities that were underpinned by solid governance principles and good program management practice. Jacobus demonstrated effortlessly, on a number of occasions, the art of bringing clarity and practicality to complex matters. Not to mention, his approachable and cheerful personality that always improved the mood in the office. Any company will be fortunate to have a person of Jacobus’ caliber in their stable!
Johnathan Herbst
Where to begin... Jacobus is one of the most level headed professionals I have had the privilege to work with in the industry to date. His leadership and management style is extraordinary -- seeing through complex delivery of large scale projects and environments with a large accompanying staff-base. Jacobus has extensive experience and knowledge on IT risk & compliancy and does not stop learning and educating himself to become one of the best, subject matter experts on the topic. He is great with people and everyone I have encountered reporting into him, loves working under his wing. I would strongly suggest Jacobus as an asset to any stakeholder in our playing field.
Angelique Mendes-Nongauza
Few people are fortunate enough to have a chance to work with an enterprise infrastructure partner as outstanding as Jacobus. I met Jacobus during my tenure at King Price where I was responsible for leading the application development team and regularly interacted with Jacobus regarding (but not limited to) IT service delivery and management (end-to-end), budgeting, vendor and contract management. I was constantly impressed by his exceptional communication, relationship-building and strategic abilities that were underpinned by solid governance principles and good program management practice. Jacobus demonstrated effortlessly, on a number of occasions, the art of bringing clarity and practicality to complex matters. Not to mention, his approachable and cheerful personality that always improved the mood in the office. Any company will be fortunate to have a person of Jacobus’ caliber in their stable!
Johnathan Herbst
Where to begin... Jacobus is one of the most level headed professionals I have had the privilege to work with in the industry to date. His leadership and management style is extraordinary -- seeing through complex delivery of large scale projects and environments with a large accompanying staff-base. Jacobus has extensive experience and knowledge on IT risk & compliancy and does not stop learning and educating himself to become one of the best, subject matter experts on the topic. He is great with people and everyone I have encountered reporting into him, loves working under his wing. I would strongly suggest Jacobus as an asset to any stakeholder in our playing field.
Angelique Mendes-Nongauza
Few people are fortunate enough to have a chance to work with an enterprise infrastructure partner as outstanding as Jacobus. I met Jacobus during my tenure at King Price where I was responsible for leading the application development team and regularly interacted with Jacobus regarding (but not limited to) IT service delivery and management (end-to-end), budgeting, vendor and contract management. I was constantly impressed by his exceptional communication, relationship-building and strategic abilities that were underpinned by solid governance principles and good program management practice. Jacobus demonstrated effortlessly, on a number of occasions, the art of bringing clarity and practicality to complex matters. Not to mention, his approachable and cheerful personality that always improved the mood in the office. Any company will be fortunate to have a person of Jacobus’ caliber in their stable!
Johnathan Herbst
Where to begin... Jacobus is one of the most level headed professionals I have had the privilege to work with in the industry to date. His leadership and management style is extraordinary -- seeing through complex delivery of large scale projects and environments with a large accompanying staff-base. Jacobus has extensive experience and knowledge on IT risk & compliancy and does not stop learning and educating himself to become one of the best, subject matter experts on the topic. He is great with people and everyone I have encountered reporting into him, loves working under his wing. I would strongly suggest Jacobus as an asset to any stakeholder in our playing field.
Angelique Mendes-Nongauza
Few people are fortunate enough to have a chance to work with an enterprise infrastructure partner as outstanding as Jacobus. I met Jacobus during my tenure at King Price where I was responsible for leading the application development team and regularly interacted with Jacobus regarding (but not limited to) IT service delivery and management (end-to-end), budgeting, vendor and contract management. I was constantly impressed by his exceptional communication, relationship-building and strategic abilities that were underpinned by solid governance principles and good program management practice. Jacobus demonstrated effortlessly, on a number of occasions, the art of bringing clarity and practicality to complex matters. Not to mention, his approachable and cheerful personality that always improved the mood in the office. Any company will be fortunate to have a person of Jacobus’ caliber in their stable!
Johnathan Herbst
Where to begin... Jacobus is one of the most level headed professionals I have had the privilege to work with in the industry to date. His leadership and management style is extraordinary -- seeing through complex delivery of large scale projects and environments with a large accompanying staff-base. Jacobus has extensive experience and knowledge on IT risk & compliancy and does not stop learning and educating himself to become one of the best, subject matter experts on the topic. He is great with people and everyone I have encountered reporting into him, loves working under his wing. I would strongly suggest Jacobus as an asset to any stakeholder in our playing field.
Credentials
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ITIL 4 ® Managing Professional
AXELOS Global Best PracticeJul, 2022- Nov, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftJul, 2020- Nov, 2024 -
Certified Data Privacy Solutions Engineer™ (CDPSE™)
ISACAJun, 2020- Nov, 2024 -
DevOps Leadership
Professional DesignationsJun, 2020- Nov, 2024 -
ServiceNow Fundamentals
ServiceNowMay, 2020- Nov, 2024 -
Business Relationship Management Professional (BRMP®)
APMG InternationalSep, 2019- Nov, 2024 -
DevOps Essentials
Professional DesignationsJul, 2019- Nov, 2024 -
COBIT® 2019 FOUNDATION
APMG InternationalJul, 2018- Nov, 2024 -
Exam 734: OEM Preinstallation for Windows 10
MicrosoftJun, 2017- Nov, 2024 -
ITIL Intermediate, Managing Across the Lifecycle
APMG InternationalJun, 2015- Nov, 2024 -
ITIL Intermediate, Continual Service Improvement
APMG InternationalFeb, 2015- Nov, 2024 -
Certified Information Security Manager® (CISM)
ISACAJan, 2015- Nov, 2024 -
ITIL Intermediate, Operational Support and Analysis
APMG InternationalDec, 2014- Nov, 2024 -
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)Nov, 2014- Nov, 2024 -
Certified in Risk and Information Systems Control™ (CRISC)
ISACAAug, 2014- Nov, 2024 -
ITIL Intermediate, Service Offerings and Agreements
APMG InternationalJun, 2014- Nov, 2024 -
ITIL Intermediate, Release, Control and Validation
APMG InternationalOct, 2013- Nov, 2024 -
Cobit 5 Foundation
ISACAAug, 2013- Nov, 2024 -
ITIL Foundation
QuinticaFeb, 2013- Nov, 2024 -
AgileBA® Practitioner
APMG InternationalOct, 2019- Nov, 2024 -
AgilePM® PRACTITIONER
APMG InternationalJul, 2019- Nov, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Jul, 2020- Nov, 2024 -
PRINCE2® 2017 Practitioner
AXELOS Global Best PracticeJan, 2020- Nov, 2024
Experience
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JustSolve
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Chief Operating Officer
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Oct 2021 - Present
Implements the company's strategy, improve processes and systems, manages resources, and ensures that it meets its goals and objectives. • Focuses on the efficiency of the company's operations. • Identifies areas for improvement, implements new technologies and tools, and streamlines processes to increase productivity and reduce costs. • Defines and implements operational processes that support the company's overall strategy and goals. • Coordinates efforts across departments to ensure a seamless experience for employees and clients. • Plans and forecasts resources based on sales pipeline and active project demands. This includes overseeing an effective recruitment pipeline and onboarding process for new employees. • Supports and endorses strategies to ensure the success of the company's sales and marketing strategies, as well as its overall financial health. • Uses influence to create a positive and productive work environment and high levels of employee satisfaction. • Builds and maintains relationships with key stakeholders such as clients, suppliers, strategic partners, and employees. • Ensures that the company complies with all relevant laws and regulations, as well as industry standards and best practices. • Identifies and manages operational risks that could impact the company's performance. Assesses the impact of new technologies, manages cybersecurity risks, and ensures that the company's operations are prepared to handle unexpected events. • Effectively manages and develops team members by implementing people-related policies and procedures. Show less
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Porcupine Union
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South Africa
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Business Consulting and Services
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1 - 100 Employee
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Partner: IT Enterprise Operations
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Nov 2020 - Oct 2021
Porcupine Union provides services to King Price South Africa, King Price Namibia, King Price Life, Stangen, Next Forsikring in Denmark, and Easysure in Europe. I am responsible for IT Governance, Risk and Compliance with close working relationships with the Enterprise Risk Committee. I play a crucial role in designing and implementing the IT strategy. I am responsible for operating annual group IT budgets of more than ZAR240M. • Negotiate and manage the outsourcing agreements with European and South African clients • Responsible for drafting and managing the IT budgets and billing models within the group structure • I’ve managed various IT and business transformation projects, including regulatory and privacy compliance, information security, and business mergers • I play a strategic role in developing and implementing Information Security and Service Delivery policies and procedures, leveraging Cobit 2019 framework and ITIL 4 best practices • Primary contact for internal and external IT audits, collaborating closely with internal risk and audit teams, managing and implementing recommendations from reviews and findings Show less
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King Price Insurance
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South Africa
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Insurance
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500 - 600 Employee
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Partner: IT Enterprise Operations
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Jun 2015 - Nov 2020
Responsible for managing business relationships to drive the achievement of business objectives. I am a critical strategic resource in the design and implementation of the IT strategy, managing annual IT budgets in excess of ZAR80M. • Leading nine direct-reports with a total contingent of 27, including IT Infrastructure, Network & Security and Service Delivery • Developing, implementing, and executing IT Security and Service Delivery policies and procedures, leveraging Cobit 5 framework and ITIL 3 best practices • Facilitating infrastructure design, implementation, configuration and maintenance, including cloud migration projects • Managing and implementing recommendations arising from internal and external IT audits, collaborating closely with internal risk and audit teams • Establishing and managing favourable relationships with multi-level stakeholders and vendors, managing SLA’s and facilitating review sessions Show less
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Rootsystem Solutions
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Pretoria Area, South Africa
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Consultant & Business Owner
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Jan 2014 - Jan 2017
My tenure at RootSystem Solutions was a part-time side-hustle. Responsible for leading the successful implementation of client infrastructure, architecture, and security projects. • Managed day-to-day business administration, including budgets, payroll, client invoicing and proposals • Consulted with clients to establish IT governance frameworks and policies • Facilitated client internal IT and Service Delivery audits • Managed supplier SLA’s, contracts and communications My tenure at RootSystem Solutions was a part-time side-hustle. Responsible for leading the successful implementation of client infrastructure, architecture, and security projects. • Managed day-to-day business administration, including budgets, payroll, client invoicing and proposals • Consulted with clients to establish IT governance frameworks and policies • Facilitated client internal IT and Service Delivery audits • Managed supplier SLA’s, contracts and communications
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Bridge South Africa
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South Africa
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Financial Services
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1 - 100 Employee
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IT Manager - Operations
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May 2011 - May 2015
Responsible for managing effective IT operations to achieve IT objectives and reduce overhead costs.• Leading seven direct reports with a total contingent of 34• Facilitated infrastructure design, implementation, configuration, backups, and maintenance on hardware and software• Managed and implemented recommendations arising from internal and external IT audits• Led the infrastructure team in building, configuring, scheduling and deploying approved changes to test and production environments• Designed, implemented, and managed IT security, backup, and SAM policies• Drafted and maintained IT Risk register Show less
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Head of Department - IT Infrastructure
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Jul 2007 - May 2011
• Leading four direct reports with a total contingent of 12• Design & maintaining telephony networks, mobile device management approaches, and consumer/business VOIP technologies.• Ensure best practices and technologies for desktop and mobile device support, deployment of Active Directory & Microsoft Exchange in a fast-growing environment.• Maintain various remotes sites via ISDN & ADSL network.• Managed the ‘ADSL MPLS’ project, rolling out a centralized network across 182 branches. Show less
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Senior Technician - IT Infrastructure
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Sep 1998 - Jun 2007
• Leading two direct reports with a total contingent of four• Provide 24x7 support for the local desktop environment and application servers, including end-user support, hardware/software inventories, procurement, hardware and software installations, upgrades, patches, and backups.• Maintain an easy to use, secure, and productive environment that maximises investments in IT technology and supporting all necessary business processes.• Installing, configuring, testing and troubleshooting hardware, peripheral devices, and software. Show less
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Education
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2015 - 2020
University of South Africa/Universiteit van Suid-Afrika
Bachelor's Degree, LLB -
1993 - 1997
Amajuba High School
Grade 12 (Matric)
Community
