Experience

Eclair Aviation, s.r.o.

• Charter Sales Manager

  • Jul 2017 - Present

  My role is to develop and support the growth of Eclair Aviation’s charter sales department in Prague by identifying and targeting potential clients.As Charter Sales Manager, I promote Eclair Aviation’s charter sales services while retaining and growing existing client relationships by conveying the image and core values of the company. My role is to develop and support the growth of Eclair Aviation’s charter sales department in Prague by identifying and targeting potential clients.As Charter Sales Manager, I promote Eclair Aviation’s charter sales services while retaining and growing existing client relationships by conveying the image and core values of the company.



Air Partner USA

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Charter Coordinator

  • Sep 2017 - Mar 2022

  Providing personal on-ground and in-flight logistics support to various high profile and complex charter flight operations. Providing personal on-ground and in-flight logistics support to various high profile and complex charter flight operations.



Euro Jet Intercontinental Ltd.

• United Kingdom
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Senior Flight Coordinator

  • Dec 2016 - Jun 2017

  Providing personal on-ground and in-flight support to various high profile and complex charter flight operations. I have worked on various diplomatic missions, music tours, and tour group charters covering all major continents.

• Business Development Executive

  • Feb 2012 - Jun 2017

  Researching and targeting potential clients and business opportunities for Euro Jet within Australia and the Oceania region through my extensive experience and knowledge of corporate aviation within this region. Providing personal on-ground support to various high profile and complex flight operations. • Introduced the Euro Jet brand to over 20 Australian and overseas clients. • Personally supported numerous high profile trips utilising Euro Jet services for their ground support (Sports teams, Musicians, Heads of State trips, Film crews)• Achieved record growth in the Australian client base for the company.• Coordinated and managed trips for new clients to the Euro Jet core region. • Negotiated numerous ground handling agreements within Australia, providing a competitive solution for Euro Jet in Australia.• Developed an extensive understanding of Australian landing permit and Transport Security Program (TSP) guidelines. • Managed and maintained key relationships with the Australian Civil Aviation Authority and numerous ground-handling agents.

• Flight Operations Dispatcher

  • Feb 2012 - Sep 2014

  Responsible for setting up Ground Handling, permit applications, refuelling, catering and various other trip support services. Liaising with Corporate/VIP aircraft operators, as well as dedicated ground agents in Russia, Central/West Asia, Middle East and Eastern Europe/Balkan regions.• Coordinated all aspects of the ground operation from the 24/7 operations control centre.• Prioritised handling requests based on urgency and complexity of the given request.• Managed and coordinated last minute handling and permit requests, often with as little as two hours notice.• Maintained effective flight following practices through the use of Eurocontrol CFMU portal.• Prepared and collated operational flight plans, weather and notams for flight crew.• Managed communication with the network of Euro Jet ground agents with regards to specific flight requirements and special requests from the client. • Supported and trialled the introduction of the new ground agent reporting application.• Focused and managed trip support requests outside of the Euro Jet core region.



e-Jet Exclusive Charter

• Charter Sales Manager

  • Jul 2014 - Dec 2016

  Charter brokerage for a range of operations, ranging from large aircraft airline charters through to corporate jet and VIP charter. Responsible for overseeing all aspects of the operation, and ensuring a smooth and seamless charter experience for our clients.• Achieved an average sales margin on charter flights between 7-10%• Managed a portfolio of clients from various regions and with varying requirements for charter flights.• Coordinated the entire charter sale process from the initial quote request through to trip completion and post flight follow up with the client. • Communicated effectively with all relevant stakeholders to ensure a smooth charter flight experience for our clients• Coordinated various aspects of the flight ranging from catering requirements through to schedule changes as well as timely payment of all invoices.• Implemented a new system for customer relationship management and invoice tracking.• Maintained effective record keeping with regards to trip quotes, sales and cash flow.• Developed effective negotiation skills with clients and service providers to achieve the most optimal, profit maximising solution for the company.• Managed and successfully coordinated the first cargo charter flight for Euro Jet.



Airport Co-ordination Australia

• Australia
• Airlines and Aviation
• 1 - 100 Employee

• Scheduling Co-ordinator

  • Oct 2010 - Jan 2012

  Responsible for coordinating seasonal airline schedules according to IATA SSIM guidelines for all eight major Australian International airports. Adhering to strict slot allocation guidelines as imposed by the relevant airport authorities. • Calculation of historic precedence on airline slots at conclusion of applicable scheduling season.• Responsible for monitoring and ensuring slot compliance at Sydney International Airport to ensure airlines are operating within slot guidelines.• Managed ad hoc slot requests from airlines as well as numerous general aviation, corporate and military operators.• Communicated scheduling and slot allocation information to airlines and key stakeholders via IATA SSIM guidelines and practices.• Liaised with airport operations departments and air traffic controllers on a day to day basis on issues arising with airline schedules as well as provide proposed schedules for the following days operations.



Universal Weather and Aviation

• Airlines and Aviation
• 700 & Above Employee

• Operations Assistant

  • Mar 2010 - Nov 2010

  Providing safe, efficient and consistent ground support for local and international business jet clients at Sydney International Airport.• Coordinated specialist ground support services for various military aircraft including USAF and RAAF VIP operations.• Established and managed the following services associated with ground handling operations:• Marshalling | Chocking | Aircraft cleaning |Toile/water servicing | Passenger services | Crew services | Trip setup & slot request services | Baggage handling.• Oversaw and coordinated ground support during the 2010 Australian federal election for up to 10 aircraft at any one time.• Liaised with relevant service providers and contractors to ensure a smooth delivery of services to clients (refuelling, catering etc.).



Seair Pacific

• Airlines and Aviation
• 1 - 100 Employee

• Operations Assistant

  • Dec 2008 - Mar 2010

  - Welcome and check-in up to 60 passengers for flights to Lady Elliot Island Resort- Handle up to 6 flights daily- Provide ground handling services including baggage handling and marshaling- Accept and organize up to 2 tonnes of freight for forwarding to resort- Collate paperwork (manifests, weather briefings and flight plans)- Maintain ground support equipment- Liaise with pilots and operations staff on day-to-day operational matters- Provide assistance and manage flight disruptions and cancellations