International Product Manager

• Aug 2021 - Present

-Prioritize and manage multiple projects simultaneously-Collaborate with R&D, Tech Support, and Customer Service organizations to identify enhancement opportunities-Work closely with cross functional teams to execute and ensure smooth product launches-Conduct customer and market research and document findings analytically-Verify product requirements and work closely with the QA / Tech team to resolve issues-Work with the design, marketing, and procurement teams to prepare product deployment and product marketing material-Document feedback received via support channels and share with Product/Tech team members for necessary actions and follow ups-Continually monitor product performance and feature usage-Evaluate projects using relevant KPIs and feedback from existing and prospective customers Show less

Interaction Designer

• Apr 2021 - Aug 2021

-Assist with the production of functional specs, prototypes, user flows, and design process documentation on an as-needed basis-Participate in usability testing, user research, user interviews, and analysis of quantitative insights when the product roadmap permits-Work as part of an agile workflow using Trello to document and track tasks and dependencies-Prioritize decisions and work based on set criteria and specifications defined by Senior Product Design and Product Management

Translation Quality Control Analyst

• May 2018 - Apr 2021

-Translate, review and post-edit RD Station's main product: RD Station Marketing, as well as the internal demands from the different teams, and more.-Perform QA on automatic translation workflows, based on industry standards and other internal-specific metrics.-Collect business and systems requirements from internal customers, write project plans and schedules.-Clearly communicate roadmaps, progress, risks and change control to senior management and internal cross-functional teams.-Manage, execute and own traditional localization program management tasks, such as working with stakeholders to define localization scope, coordinating handoffs and handbacks with language service providers, supporting deployment of localized assets as well as bug fixing, implementation and testing. Show less

English Teacher

• Oct 2017 - Mar 2018

eCommerce Executive

• Dec 2016 - Oct 2017

Independent Translator

• Jun 2016 - Dec 2016

Independent Translator

• Apr 2013 - May 2016

English teacher

• Oct 2011 - Mar 2013