Jacob Mørk

Assembly/Logistics Worker at Stilling
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Contact Information
Location
Copenhagen, Capital Region, Denmark, DK
Languages
  • English Native or bilingual proficiency
  • Danish Native or bilingual proficiency
  • Swedish Limited working proficiency
  • Norwegian Limited working proficiency

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Credentials

  • PRINCE2™ Project Management Practitioner Certification
    APM
    Oct, 2002
    - Sep, 2024

Experience

    • Assembly/Logistics Worker
      • Dec 2022 - Present
    • Denmark
    • Entertainment Providers
    • 1 - 100 Employee
    • Professional Stagehand
      • Aug 2022 - Apr 2023

      Local crew at events in Royal Arena. Events include Kendrick Lamar, Cirque du Soleil, Swedish House Mafia, Volbeat, Simply Red, Lizzo and Robbie Williams Sail GP Traffic Coordinator @ the Rockwool Sailing Grand Prix (F50) in Copenhagen, August 2022. Local crew at events in Royal Arena. Events include Kendrick Lamar, Cirque du Soleil, Swedish House Mafia, Volbeat, Simply Red, Lizzo and Robbie Williams Sail GP Traffic Coordinator @ the Rockwool Sailing Grand Prix (F50) in Copenhagen, August 2022.

    • Denmark
    • Education Management
    • 300 - 400 Employee
    • Exam Invigilator
      • Apr 2017 - Apr 2023
    • Denmark
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Servicedesk @ Region Sjælland
      • Oct 2022 - Oct 2022

      Temp in Corporate IT (Servicedesk): 1st level call-handling & incident management via Service Now. Rectifying Microsoft Exchange login issues and user access to EPIC health platform (Ny Sundhedsplatform). Temp in Corporate IT (Servicedesk): 1st level call-handling & incident management via Service Now. Rectifying Microsoft Exchange login issues and user access to EPIC health platform (Ny Sundhedsplatform).

    • Temp @ Thuesen Jensen A/S
      • Jul 2020 - Dec 2020

      Pick & Pack of quality kitchen hardware and kitchenware. Order processing in Microsoft Business Central (NAV) and nShift Ship (former Consignor). Pick & Pack of quality kitchen hardware and kitchenware. Order processing in Microsoft Business Central (NAV) and nShift Ship (former Consignor).

    • Denmark
    • Armed Forces
    • 700 & Above Employee
    • First Lieutenant
      • Mar 2020 - Jun 2020

      Personnel, operations and administration in joint agency COVID-19 Call-Center managed by the Danish police. Personnel, operations and administration in joint agency COVID-19 Call-Center managed by the Danish police.

    • Denmark
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Administration Officer and IT Support
      • May 2019 - Oct 2019

      ♦ Administration: invoicing, purchasing, time registration and management support. ♦ IT Support: 1st line support to outsourced IT clients utilizing Jira Service Management and Citrix comms. Microsoft Windows 10 and Office 365 license management and light Microsoft Windows Server support (Active Directory). Remote desktop support and installation/support of client-specific apps (travel industry, council and financial institution). ♦ Administration: invoicing, purchasing, time registration and management support. ♦ IT Support: 1st line support to outsourced IT clients utilizing Jira Service Management and Citrix comms. Microsoft Windows 10 and Office 365 license management and light Microsoft Windows Server support (Active Directory). Remote desktop support and installation/support of client-specific apps (travel industry, council and financial institution).

    • Norway
    • Wholesale
    • 1 - 100 Employee
    • IT Application Specialist
      • Apr 2008 - Jun 2009

      ♦ Application Specialist and system administrator for applications in Human Resources and Finance. ♦ Coordination of all deliveries from vendors and internal IT departments (server and system upgrades, change requests and system implementations) using ITIL procedures. ♦ 2nd line support for HR and Finance applications. ♦ GxP systems validation determination. ♦ Participation in SAP ERP 6 HCM upgrade project and Learning Management System (LMS) procurement ♦ Application Specialist and system administrator for applications in Human Resources and Finance. ♦ Coordination of all deliveries from vendors and internal IT departments (server and system upgrades, change requests and system implementations) using ITIL procedures. ♦ 2nd line support for HR and Finance applications. ♦ GxP systems validation determination. ♦ Participation in SAP ERP 6 HCM upgrade project and Learning Management System (LMS) procurement

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Professional Services Consultant
      • Aug 2005 - Apr 2008

      ► UBS Project Manager @ BrassRing UK Ltd. • London, United Kingdom ► Professional Services Consultant, EMEA in SuccessFactors Denmark ApS ► HRIT Consultant @ Lisberg DataService Aps ► UBS Project Manager @ BrassRing UK Ltd. • London, United Kingdom ► Professional Services Consultant, EMEA in SuccessFactors Denmark ApS ► HRIT Consultant @ Lisberg DataService Aps

    • Senior Business Process Analyst (VP)
      • Mar 2001 - Aug 2005

      ♦ Based in the "HR Infrastructure & Finance"​ department in Global HR, I was responsible for bespoke Employee and Manager Self-Service (MSS) applications & processes as well as general project management of HR technology projects. ♦ Implementation of eHR Workflow (MSS) in all divisions in Europe, Asia-Pacific and the Americas completed in six months (positive ROI in year one). ♦ Requirements analysis, design, test and documentation of eHR Workflow engine, dashboard and 12 Global HR process "forms", for example, "Authority To Recruit" (mini-ATS), International Transfer and Exit Interview. ► Promoted to Vice President in 2004 via policy exception (Master level education requirement). ♦ Implementation of PeopleSoft HRMS and eHR in Credit Suisse Asset Management (CSAM) as part of merger with CSFB. ♦ Requirements definition, site-map, design and proto-typing new global HR intranet (incl. review of Global HR owned policies and UK Employee Handbook). ► Team Lead for Business (Process) Analysts in London and New York (four direct reports). ♦ Participation in HR Technology Strategy development: workshop lead, functionality gap analysis and PeopleSoft HCM 8.x upgrade analysis as well as creation of Business Case(s). ♦ Participation in various projects: Learning Management System, Data Protection Act compliance and procedures, UK benefits outsourcing, 360-degree feedback, on-boarding process and lateral recruitment process in UK. 📈 Credit Suisse First Boston merged with Credit Suisse in 2006. 💻 eHR was retired in 2010 giving a system life of 9 years (expectancy was 5 years). Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • RepIT Project Manager
      • Mar 2000 - Mar 2001

      ♦ As part of NRG Repro Services, I was responsible for Reproduction IT (RepIT) localisation, development and implementation in EMEA (invoicing and management information for outsourced document Facility Management services). ♦Implementation of RepIT and related processes in Qualifications and Curriculum Authority (QCA), Shell Services UK Ltd. and Trafford Council. ♦ Training and coaching of Operations Managers and Operators in NRG Repro Services central printrooms. ♦Presales support to Sales Consultants from NRG Repro Services and Ricoh Business Solutions. ♦ Liason between UK Localisation Agency and RepIT Developers from NRG Repro Facilities BV, Netherlands. 📈 NRG Repro Services and Ricoh Business Solutions (FM) was later merged to form the new Managed Document Services division in Ricoh. Show less

    • Process Advisor
      • Aug 1998 - Mar 2000

      ♦ Process Advisor on implementation of Employee Performance Management system (EPM) in Barclays Bank Plc., London Business School, Nycomed, Credit Suisse, Winterthur and GN Great Nordic. 💳 Employment history: 7/1999- 3/2000: Process Advisor & IT Manager in Sander & Company UK Ltd. (Cobham, UK). 3/1999-7/1999: Process Advisor & Webmaster in Sander & Company ApS (Holte, DK). 8/1998-3/1999: Part-time Management Support 📈 Sander & Company was later re-branded to SanderMan.com and is now SanderMap. Show less

    • Travel Arrangements
    • 1 - 100 Employee
    • Various
      • Aug 1994 - Dec 1997

      ♦ seasonal employment as deck hand, night receptionist, waiter, receptionist, dishwasher, ski instructor, bartender and construction worker in Norway, France and USA. ♦ Manager @ Alexander's Original Pizza House A/S ♦ First Mate & Steward on "Northern V's" (92' luxury yacht); Fort Lauderdale, FL ☛ ♦ seasonal employment as deck hand, night receptionist, waiter, receptionist, dishwasher, ski instructor, bartender and construction worker in Norway, France and USA. ♦ Manager @ Alexander's Original Pizza House A/S ♦ First Mate & Steward on "Northern V's" (92' luxury yacht); Fort Lauderdale, FL ☛

    • First Lieutenant
      • May 1991 - Aug 1994

      Jyske Ingeniørregiment:♦ Platoon Commander, Combat Engineer Platoon♦ Platoon Commander, Support & Plant♦ UNPROFOR HQ Cpy instructor and Range Safety Officer♦ Speaker @ Forsvarets Værnepligt og Rekruttering♦ Tjenestefrihed 4/1993 - 4/1994: sæsonarbejder i Storbritannien, Frankrig og USA (se nedenfor)

    • Cadet (Lieutenant)
      • Oct 1988 - May 1991

      Danish Army Military Academy @ Frederiksberg Castle

    • Private and Sergent
      • Apr 1986 - Oct 1988

      Dronningens Livregiment:♦ Platoon NCO, Light Infantry Company (4 MOTINFKMP/I/DRLR).♦ Section Commander, Armoured Infantry Company (2 PNINFKMP/I/DRLR).

    • Personal Security Officer and Deckhand
      • Apr 1993 - Aug 1993

      Security and Deckhand on Virgin Atlantic Challenger II and Riva 52. (Leave without pay from the Danish Armed Forces) Security and Deckhand on Virgin Atlantic Challenger II and Riva 52. (Leave without pay from the Danish Armed Forces)

Education

  • Niels Brock
    Certificate in Specialised Business Studies, Organisation & HRM
    1996 - 1999
  • Niels Brock
    Computer Science (AP), Computer Science
    1998 - 1999
  • Royal Danish Defence College
    Basic Officers​ Course (bachelor equivalent), Military and Strategic Leadership
    1988 - 1991
  • Sergentskolen i Sønderborg
    Infantry Sergeant Course (8 months)
    1986 - 1987
  • Silkeborg Gymnasium
    Mathematics and Physics
    1983 - 1985

Community

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