IT Project Manager

• Jun 2021 - Present

Information Technology Lead

• Sep 2019 - Present

Lead IT Specialist at the United States Naval Observatory (USNO). Responsible for providing customer support, delivering IT services, and products. Served as interim deputy IT Director (Dec 19-June 20), overseeing daily IT Operations for system administrators, customer support and network teams compromised of civilian, military and contractor personnel. Pivotal role in migration of complex precise time and astrometry networks. Responsible for acquiring network storage solutions, both cloud and on premise, developing workflows for IT issues and requirements, planning migration activities and responding to technical issues. Representing IT department in cloud application migration. Overseeing deployment of enterprise provided IT services and developing strategies for improved communication and collaboration for USNO. Show less

Information Technology Operations and Customer Support Manager

• Jun 2016 - Sep 2019

Supervisor and manager of IT Operations and Customer Support division at Naval Air Warfare Center Training Systems Division (NAWCTSD). Responsible for planning and delivering enterprise IT services, products and support to the organization. Oversaw day to day operations, as well as, multi-year efforts for procurement and sustainment of corporate IT resources. Managed multiple contracts to deliver IT, telephone and teleconference capabilities. Supervised teams of IT and telecommunications specialists. Projects managed include base wide wireless, operating systems deployments, multiple technical refreshes, digital signage, video teleconferencing contract, cellular devices and telecommunications maintenance. Show less

IT Specialist Team Lead, Customer Support

• Jun 2013 - Jun 2016

IT Specialist

• Jun 2003 - Jun 2013