Jacob Bottem
Marketing Analyst at Best Buy at York Solutions, LLC- Claim this Profile
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Bio
Credentials
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Experience
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York Solutions, LLC
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IT Services and IT Consulting
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200 - 300 Employee
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Marketing Analyst at Best Buy
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Feb 2022 - Present
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Mall of America
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United States
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Retail
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400 - 500 Employee
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Marketing Intern
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Sep 2021 - Feb 2022
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ClubHouse Hotel & Suites - Fargo
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United States
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Hospitality
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1 - 100 Employee
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Guest Service Representative
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Jul 2019 - Jul 2021
-Collaborated with housekeeping and front desk team members tohandle guest requirements from check-in through check-out-Updated customer accounts with add-on room charges, including baruse and room service bills -Collaborated with housekeeping and front desk team members tohandle guest requirements from check-in through check-out-Updated customer accounts with add-on room charges, including baruse and room service bills
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Hilton Garden Inn
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United States
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Hospitality
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700 & Above Employee
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Guest Service Representative
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Jun 2018 - Jul 2019
-Greeted guests at front desk and engaged in pleasant conversationswhile managing check-in process-Communicated problems regarding guest rooms to housekeepingservices and maintenance personnel -Greeted guests at front desk and engaged in pleasant conversationswhile managing check-in process-Communicated problems regarding guest rooms to housekeepingservices and maintenance personnel
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Great Lakes Home Renovations
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United States
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Construction
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1 - 100 Employee
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Home Show/Call Center Representative
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Sep 2016 - Aug 2017
-Achieved and consistently exceeded revenue quota through productand service promotion during routine calls-Preserved revenue streams by utilizing strong communication andnegotiation skills, offering refunds as last resort to maintain customersatisfaction -Achieved and consistently exceeded revenue quota through productand service promotion during routine calls-Preserved revenue streams by utilizing strong communication andnegotiation skills, offering refunds as last resort to maintain customersatisfaction
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Education
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North Dakota State University
Bachelor of Science - BS, Marketing