Jacob Williams
System Administrator at NTC - A Covius Solution- Claim this Profile
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Bio
Experience
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NTC - A Covius Solution
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United States
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Financial Services
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100 - 200 Employee
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System Administrator
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Dec 2021 - Present
Florida, United States
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Indian River Networks
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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System Engineer
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Sep 2020 - Aug 2021
Florida, United States Manage a combined userbase of over 1300 users and 300 servers. Handle escalations from helpdesk techs and system administrators Configure, install and support desktop and server applications Day-to-day monitoring of workstations, servers, network, and backup systems Utilize VMware ESXi and Hyper-V to mange clusters of servers and other virtual machines Investigate, diagnose, and troubleshoot network issues when and where they may occur
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Lead System Administrator
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Mar 2018 - Aug 2020
Clearwater, Florida Design and implement network infrastructure for small to medium sized businesses, ensuring stability and reliability. Evaluate, plan, and execute projects such as server migrations, new hardware installation, and network redesigns. Lead team to effectively resolve a variety of tickets from multiple companies. Assist team members with higher level issues as needed.
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Internet / Phone Help Desk
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Sep 2017 - Mar 2018
Tampa/St. Petersburg, Florida Area Tier 3 phone technician working to remotely repair and troubleshoot Phone and Internet issues/hardware.
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Freelance Computer Troubleshooting
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Jan 2014 - Mar 2018
Tampa/St. Petersburg, Florida Area Work with clients regarding common hardware and software issues to ensure proper functionality.
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Freelance Hardware Consultant
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Jan 2014 - Mar 2018
Tampa/St. Petersburg, Florida Area Consult with clients regarding purchases of computer hardware to ensure best performance on a case-by-case basis. Hardware includes: CPU, GPU, PSU, Motherboards, NICs, CPU cooling solutions, etc.
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Walgreens
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United States
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Retail
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700 & Above Employee
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Designated Hitter
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May 2011 - Sep 2017
Tampa, Florida A combination of the 3 positions: Service Clerk, Head Photo Technician, Pharmacy technician
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Education
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New Horizons Computer Learning Center