Jacob West

Associate at OnCore Consulting, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US

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Bio

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Experience

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Associate
      • Jul 2023 - Present

      - Developed and executed test plans and test cases to cover functional system testing. - Collaborated with business analysts, developers, and other QA teams to ensure prompt completion of testing. - Utilized manual testing techniques to verify software functionality and adherence to design specifications. - Identified, documented, and tracked software and document defects using JIRA. - Performed basic SQL queries in SQL Developer. - Developed and executed test plans and test cases to cover functional system testing. - Collaborated with business analysts, developers, and other QA teams to ensure prompt completion of testing. - Utilized manual testing techniques to verify software functionality and adherence to design specifications. - Identified, documented, and tracked software and document defects using JIRA. - Performed basic SQL queries in SQL Developer.

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Assistant
      • Mar 2020 - Aug 2020
    • United States
    • International Trade and Development
    • 500 - 600 Employee
    • Senior Laboratory Technician
      • Apr 2019 - Dec 2019

      I was a technical lead to an automotive infotainment systems certification program. Day-to-day responsibilities include, but were not limited to:- Providing technical advisory regarding customer specifications to a team of 8+ UL employees.- Leading reviews of all test results gathered by other team members for accuracy and adherence to customer specifications.- Communicating with customers and providing technical justification(s) regarding system failures.- Advisory on frequent problems observed with the testing process and how to address them moving forward to streamline efficiencies.- Developing internal processes to address frequently occurring issues during testing.- Assisting in the interviewing of potential candidates.- Training new employees.- Basic scripting for day-to-day processes using Python. Show less

    • Software Quality Assurance Analyst
      • Aug 2016 - Dec 2019

    • Front Desk
      • Sep 2015 - Mar 2016

      I assisted customers in scheduling lessons, birthday parties, and answered any questions they might have about the facility/services. I also performed basic maintenance/sanitation around the facility. I assisted customers in scheduling lessons, birthday parties, and answered any questions they might have about the facility/services. I also performed basic maintenance/sanitation around the facility.

    • Front Desk Clerk
      • Nov 2014 - Mar 2015

Education

  • California State University, Chico
    Bachelor's degree, Computer Science
    2020 - 2023
  • Foothill College
    Computer Science
    2015 - 2020
  • De Anza College
    2013 - 2015
  • Pioneer high school
    2009 - 2013

Community

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