Experience

NHN Global

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Content Specialist

  • Mar 2022 - Present



Jacob Tucker Productions

• Director Of Photography

  • Sep 2020 - Present

  I've been the Director of Photography on music videos, short films, a short feature film and a TV show pilot episode featuring Tony Hawk, leading my own hand picked camera team and directing camera and lighting decisions.I've also been the event videographer and photographer for weddings and political campaigns including Craig Greiwe’s Los Angeles mayoral campaign and Rise Together LA as their fundraising event videographer.

• Director/editor

  • Jul 2020 - Present

  I've directed multiple music and dance videos as an “all in one” content creator, taking projects from concept development, through preproduction, shooting with my own equipment, and editing and color grading for final delivery.

• Photographer

  • Oct 2019 - Present

  My photography work ranges from fashion, to event photography and corporate headshots. I'm a freelance photographer for Craig Greiwe's 2022 Los Angeles Mayoral campaign, providing nearly all of the photos currently in use on the campaign's website and social media.I've also nearly all of the photography for the mens premium clothing brand, KUUME. I've shot all of the photos currently in use on their website, and organized and directed the photoshoots.



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Product Specialist

  • Dec 2018 - Aug 2021

  As a product specialist at Apple’s flagship San Francisco store, I gained expert knowledge and experience with Apple products, coached new team members, and created new strategies for increasing customer satisfaction in Apple Watch and in store Setup through my role in specialized teams. I also honed my professional communication skills through at-home customer support working from home.Here are some of my accomplishments in this role:1. Increased customer satisfaction and net promoter scores for the Setup and Watch sales sections of the retail store by contributing innovations through dedicated teams2. Designed and created a newsletter for 350+ employees that highlighted sales reports, discussions on inclusion and diversity, and boosted team morale3. Maintained one of the highest personal customer satisfaction scores both in the retail store and through remote customer service working from home.



Xpress magazine

• Multimedia Editor

  • Aug 2018 - Dec 2018

  As the multimedia editor, I managed a team of writers and creators to create compelling multimedia content, including videos, podcasts, and interactive infographics for San Francisco State’s student magazine, Xpress. As the multimedia editor, I managed a team of writers and creators to create compelling multimedia content, including videos, podcasts, and interactive infographics for San Francisco State’s student magazine, Xpress.