Experience

Kwater Treatment

• United States
• Manufacturing
• 1 - 100 Employee

• General Manager

  • Jul 2020 - Present

  Manage all Operations and Service of both Ormond Beach and Leesburg locations. Responsible for P&L, scheduling of maintenance and installations, inventory, recruiting and talent evaluations for all new/perspective employees, advertising, fleet maintenance, in addition to customer relations. Manage all Operations and Service of both Ormond Beach and Leesburg locations. Responsible for P&L, scheduling of maintenance and installations, inventory, recruiting and talent evaluations for all new/perspective employees, advertising, fleet maintenance, in addition to customer relations.



Colibri Group

• United States
• Professional Training and Coaching
• 300 - 400 Employee

• Product Manager

  • Sep 2019 - Mar 2020

  * Supervised product management lifecycle across 12 continuing education professions, utilizing time management and multitasking skills to ensure that state and federal requirements were satisfied for each state and profession within tight deadlines in a fast-paced environment. * Operated on a cross-functional leadership team to implement organization-wide process improvements, redesigning o long customer flows to decrease customer service calls and secure significant savings. * Overhauled auditing processes, implementing several stages of quality assurance and proofing prior to approval while developing a resource that contained common mistakes to support editing; sustained an error rate of less than 2%. * Oversaw six mail room associates, instructing in standard operating procedures and best practices to bolster customer service, ensure task completion on time, and improve daily operations; mentored new hires, fostering career and professional development and facilitating several promotions.



RTBA LLC

• Owner/General Manager

  • Feb 2009 - Sep 2019

  * Developed a business from the ground up, overseeing accounting, operations, forecasting, business development, and vendor management responsibilities to establish a loyal customer base and achieve annual revenue of over seven figures. * Instituted new training and hiring practices, developing career objectives for associates to motivate performance and increase employee satisfaction while mitigating personnel turnover. * Analyzed inventory to set new min and max levels, updating the point of sale (POS) system to enhance visibility with key distributor and automate purchase orders (POs); maintained appropriate inventory levels, increasing cash flow while securing customer satisfaction. * Negotiated shipping and product pricing with distributors, leveraging a partnership with primary supplier to attain matching prices with other distributors, securing free shipping, and optimizing margins. * Created and coordinated promotional events by communicating with manufacturers to provide product demonstrations and advertising, driving attendance and increasing revenue.



KDL INC

• Evansville, Indiana Area

• Senior Financial Analyst

  • Jun 2007 - Sep 2009

  * Audited and reconciled financial statements for a $175M company, establishing department budgets to reduce overall costs and safeguard financial security. * Created pro-forma statements and provided analysis on data to the executive team during sale of the company, displaying revenue to attract buyers and drive a favorable purchase. * Provided mentoring to financial analysts, coaching in standard operating procedures for accounts receivable and accounts payable to ensure adherence to best practices and stimulate professional growth. * Integrated express shipping accounts, liaising with UPS and FedEx to merge several satellite location accounts to create purchasing power; reduced price per package, securing annual cost savings.



American Funds Distributors

• United States
• Financial Services
• 1 - 100 Employee

• Adviser Marketing Representative II

  • Mar 2005 - Jun 2007

  * Operated as both a marketing representative and team lead, deploying time management and multitasking skills to provide sales forecasting, analyze associate performance, meet with senior leadership, and attain objectives in a timely manner in a fast-paced environment. * Trained new marketing representatives and temporary associates, utilizing subject matter expertise regarding markets and funds to instruct in best practices and bolster team performance. * Operated as both a marketing representative and team lead, deploying time management and multitasking skills to provide sales forecasting, analyze associate performance, meet with senior leadership, and attain objectives in a timely manner in a fast-paced environment. * Trained new marketing representatives and temporary associates, utilizing subject matter expertise regarding markets and funds to instruct in best practices and bolster team performance.