Jacob Stiel

Service Tech Lead at Omega Computer Services
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Contact Information
Location
US

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5.0

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Kevin R. Carter

I was fortunate enough to manage Jacob while he worked for me on a particularly challenging project. Day or night, no matter the requirements, he was continually up to the challenge. Diligent and resourceful, I was lucky to have him on the team. Leading the way with deployments and testing, his ability to quickly ascertain problems and communicate the issues effectively was appreciated by all members of the team. I recommend Jacob highly for any position, as I know he will continue to endeavor to be the best he can at whatever he is faced with,

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Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Dec, 2022
    - Sep, 2024
  • 3CX Intermediate Certified Engineer v18
    3CX
    Sep, 2019
    - Sep, 2024
  • Veeam VMTSP
    Veeam Software
    Sep, 2019
    - Sep, 2024
  • IT Glue Certified Professional
    IT Glue
    Jul, 2019
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Tech Lead
      • Feb 2019 - Present
    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Test Engineering Consultant
      • Feb 2017 - Oct 2018

      Test deployment of video guide services in various nation wide markets. Development and support of automation for remote testing applications. Deployment of set top equipment for future remote testing. Test deployment of video guide services in various nation wide markets. Development and support of automation for remote testing applications. Deployment of set top equipment for future remote testing.

    • United States
    • Telecommunications
    • Network Engineer
      • May 2013 - Feb 2017

      Design, deployment, and support of Layer 2 and Layer 3 network solutions. Customer service in a high stress, high demand, fast paced environment. Monthly reporting for key performance indicators and NOC performance. Design and execution of maintenance plans on physical and virtual assets. Knowledge of ADTRAN, Cyan/Ciena, and Cisco products and solutions. Design, deployment, and support of Layer 2 and Layer 3 network solutions. Customer service in a high stress, high demand, fast paced environment. Monthly reporting for key performance indicators and NOC performance. Design and execution of maintenance plans on physical and virtual assets. Knowledge of ADTRAN, Cyan/Ciena, and Cisco products and solutions.

    • United States
    • Computer Hardware Manufacturing
    • Senior Diagnostician and Webmaster, Co-Owner
      • Apr 2010 - Jan 2015

      Sales, diagnostics, and repair of residential and enterprise computer systems and networks. Sales, diagnostics, and repair of residential and enterprise computer systems and networks.

    • United States
    • Computer Hardware Manufacturing
    • Front Office Manager
      • Aug 2011 - May 2013

Education

  • Comstock High School
    2000 - 2004
  • Kalamazoo Valley Community College
    Associate of Science, Computer Science

Community

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