Jacob Smith Robinson

Information Technology Help Desk at Varndean College
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brighton and Hove Area, UK

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Experience

    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • Information Technology Help Desk
      • Sep 2022 - Present
    • 1st Line Support
      • Nov 2018 - Feb 2022

      I work as 1st Line Support for Paxton Access, I support Paxton products which in includes helping clients set IP address, using TCH/CP to connected the units, I also help to guide clients on using our software, making backups and help troubleshoot the hardware and software. I work as 1st Line Support for Paxton Access, I support Paxton products which in includes helping clients set IP address, using TCH/CP to connected the units, I also help to guide clients on using our software, making backups and help troubleshoot the hardware and software.

    • Hardware Engineer
      • Mar 2017 - Aug 2018

      I can fix Phones and Tablets mostly Apple devices, I am a supervisor to an apprentice who is working in the company and I also deal with customer service on the phone, email and face to face. I can fix Phones and Tablets mostly Apple devices, I am a supervisor to an apprentice who is working in the company and I also deal with customer service on the phone, email and face to face.

    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • Student
      • Feb 2017 - May 2018

      3aaa Technology (Brighton) If successful in securing a job I will be studying towards: Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms including: * Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms * L3 Diploma in ICT Professional Competence * L3 Extended Diploma in ICT Systems and Principles * Level 2 Functional Skills English and Maths (if applicable) * BCS Foundation Certificate in Networking and Architecture Principles (Knowledge Module 1) * BCS Foundation Certificate in Mobile and Operating Systems (Knowledge Module 2) * BCS Foundation Certificate in Cloud Services (Knowledge Module 3) Show less

    • Israel
    • Design
    • 1 - 100 Employee
    • Painter And Decorator
      • Oct 2014 - Aug 2016

      I've been training and working as a decorator the past few years and that has taught me how to apply myself effectively in the workplace. I've worked long hours in difficult conditions conducting fiddly work to a time and budget, whilst maintaining a positive attitude. I've had to work independently and as part of a group, I've also had to supervise newer trainees. I approach new challenges with enthusiasm and am always keen to help out. I've been training and working as a decorator the past few years and that has taught me how to apply myself effectively in the workplace. I've worked long hours in difficult conditions conducting fiddly work to a time and budget, whilst maintaining a positive attitude. I've had to work independently and as part of a group, I've also had to supervise newer trainees. I approach new challenges with enthusiasm and am always keen to help out.

    • Musicians
    • 1 - 100 Employee
    • Work Experince
      • May 2012 - May 2012

      I worked a full week at Brighton Electrics through a school programme. I had to go and ask them myself if they could take me on for the week rather then doing the choices the school gave. My jobs included arriving at 8 am to clean e.g vacuum floors, whipping down windows and doors. All the rehearsal rooms 14 in total. As well as helping clients lifting there gear to the rooms and serving them behind the desk for food and drinks. I really enjoyed serving the public and working in a team and learning about time keeping as well as making connections with musicians. Show less

Education

  • 3aaa Apprenticeships
    2017 - 2018
  • City College Brighton and Hove
    City and Guilds, Diploma Level 2, Painting & Decorating
  • City College Brighton and Hove
    CAA Diploma Level 3, Painting & Decorating
  • Patcham High School
    GCSE, Media
  • Patcham High School
    GCSE, Design And Tec
  • Patcham High School
    GCSE, Functional Skills Maths Level 2
  • Patcham High School
    GCSE, English
  • Patcham High School
    GCSE, Music BTEC
  • Patcham High School
    GCSE, Sceince, BTEC

Community

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