Experience

Practice Management, Inc. - PMI

• Hospitals and Health Care
• 1 - 100 Employee

• Patient Services Representative

  • Feb 2013 - Present

  Being the final check for accounts. Granting charity when it is due. Fixing others' mistakes and helping in training if there is a pattern. Doing audits on accounts that have many issues. Being the final check for accounts. Granting charity when it is due. Fixing others' mistakes and helping in training if there is a pattern. Doing audits on accounts that have many issues.



Sutter Shared Services

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Patient Service Representative

  • Nov 2011 - Aug 2012

  As a front-line customer service agent, I develop relationships with callers who have questions or concerns with medical bills, insurance claims, or require general information. Callers may be frustrated or confused, and I consider it my first priority to provide the highest level of service. As a front-line customer service agent, I develop relationships with callers who have questions or concerns with medical bills, insurance claims, or require general information. Callers may be frustrated or confused, and I consider it my first priority to provide the highest level of service.



Milk Producers Of Idaho Inc

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Legislative Assistant

  • Jul 2010 - Jun 2011

  Assist Executive Director and President in meeting attendance and information gathering. Reported accurate minutes and represented the interests of MPIdaho to legislators. Assist Executive Director and President in meeting attendance and information gathering. Reported accurate minutes and represented the interests of MPIdaho to legislators.



Associated Taxpayers Of Idaho

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Research Assistant

  • Jul 2007 - Jul 2010

  Undertake original research from a variety of sources to create publications for local legislators and attorneys. Craft reports including complex tax data with digestible summaries. Prepare and support conferences with attendees across the nation; ensure smooth process during meetings, keynotes, and luncheons with PowerPoint and other presentation needs. Maintain ongoing database of tax research for the state of Idaho (upwards of 20 years of data). Act as frontline customer service to members. Master computer software for fiscal reporting – Excel, Word, and Access. Show less