Experience

CharityEngine

• United States
• Software Development
• 1 - 100 Employee

• Director Of Customer Service

  • Jul 2022 - Present

• Senior Sales Director

  • Mar 2019 - Jul 2022

  As the Senior Sales Director, I work directly with nonprofits & associations to improve their supporter engagement, by leveraging software that gives them instant access to a 360* view of their supporters. I help nonprofits properly engage people so they can nurture those important relationships.



SAG-AFTRA

• Entertainment Providers
• 700 & Above Employee

• SAG/AFTRA Actor, Voice-Over, Stunts

  • Jan 2009 - Present

  SAG/ AFTRA actor with years of experience in-front & behind the camera. With a training in musical theatre, my skills range more than a triple-threat. I have experience in indi films as well as Hollywood feature films & television shows. Stunt experience. Voice-over talent with experience in narration, commercials and previously station announcer/ voice for CQ Roll Call (part of the Economist Group).My work can be heard on the many podcasts that I have posted as well as my reel- please request, if you are interested in my services.



OneClickPolitics

• United States
• Government Relations
• 1 - 100 Employee

• Independent Consultant - Director of Advocacy

  • Oct 2017 - Feb 2019

  Independent Consultant working with One Click Politics to increase their impression in the advocacy & public policy realm. As the Director of Advocacy, I work directly with associations, non-profits and government agencies to help aide in advocacy efforts domestically and internationally. I also work internally, to help bring a go-to-market strategy with the implementation of expanded services to existing and potential clientele. Independent Consultant working with One Click Politics to increase their impression in the advocacy & public policy realm. As the Director of Advocacy, I work directly with associations, non-profits and government agencies to help aide in advocacy efforts domestically and internationally. I also work internally, to help bring a go-to-market strategy with the implementation of expanded services to existing and potential clientele.



Validus Management, LLC

• Business Consulting and Services
• 1 - 100 Employee

• Independent Consultant -- Assistant Project Manager

  • May 2017 - Dec 2017

  Independent Consultant -- Validus Management/Sunrise Senior Living-Assistant Project Manager for renovation projects in Sunrise Senior-Living facilities; overseeing initial design planing, bidding process, materials submittal review and ordering process, coordination of on-going work in addition to managing the change-order process in addition to punch list & project completion.-Project oversight of expanded services marketing campaign and re-branding campaign. Independent Consultant -- Validus Management/Sunrise Senior Living-Assistant Project Manager for renovation projects in Sunrise Senior-Living facilities; overseeing initial design planing, bidding process, materials submittal review and ordering process, coordination of on-going work in addition to managing the change-order process in addition to punch list & project completion.-Project oversight of expanded services marketing campaign and re-branding campaign.



CQ

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Business Development Manager/ Account Executive (Customer Success Manager)

  • May 2014 - Jan 2017

  CQ Roll Call is SAS software provider of Advocacy and Legislative Tracking software solutions for Fortune 500 companies, Associations, and the Federal Government. Business Development Manager/ Account Executive (5/15-present)• Reported directly to the VP of Sales & Retention; managed two teams (new-sales & retention/ customer service); managed leads pipeline, working with Marketing & Marketo software• Territory responsibilities: over-seeing as department with new-sales goal of $3.5mil and retention of $17mil in revenue• Responsible for the department’s budget forecasting and accountability through P&L (reporting to VP of Sales/ Retention)• 1st year improved new-sale and retention 12.8% growth from previous year• Managed 16 team members; Developed playbooks and strategies to improve client experiences. Implemented & trained team on new client-relations strategies, which led to revenue increase.• Responsible for new staff development and training• Consultation with Marketing Department to improve and enhance market strategies, creating working-groups between departments for collaboration & implementing new technology to improve efficiency in our marketing plans with go-to-market strategies. Worked with clients, Marketing and Product Development to develop and implement new products applications and enhancements for market testing• Liaison between Sales, Product Development, Marketing, and Editorial departments coordinating efforts and collaborating• Advocacy/ Government Relations Consultant & Strategy Speaker at industry forumsAccount Executive (5/14-4/15):• Territory responsibilities included supporting 280+ clients and $2.8mil in revenue• Mastered the dept’s platform in 2 months and am the only person cross-certified in all full product suite• Renewal rate of 87% (highest in my department and accounted for 86% of all multi-year renewals signed)• Provided both on-site and webinar training to all customers; ran 12-15 trainings per week.



SavouredConcepts

• Owner/ Personal & Private Chef

  • 2009 - Oct 2015

  Savoured Concepts, Formerly Just Jake Catering, sold catering & private meal services to businesses holding company affairs as well as private catering/ personal chef (meal-plan) services.• Responsible business management and development, marketing, accounting, human resources, employee supervisor at events, as well as menu design and successful implementation of plans/ procedures.• Surpassed budget & profited av. 3.5% (of previous year) in years 1-3; increased profit av. 3% in years 4&5 • Grew clientele, including contract development for long-term relationships• Grew vendor relationships and maintained proper food cost through proven practices



Fairfax County Public Schools

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Teacher

  • Sep 2003 - Aug 2008