Jacob Moore
Technical Consultant at Coretek- Claim this Profile
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Bio
Credentials
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Microsoft Certified: Security, Compliance, and Identity Fundamentals
MicrosoftFeb, 2023- Nov, 2024 -
Microsoft 365 Certified: Fundamentals
MicrosoftJan, 2023- Nov, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftMar, 2022- Nov, 2024 -
Microsoft Office Specialist Word 2016
MicrosoftMay, 2017- Nov, 2024 -
Microsoft Technology Associate: Windows Operating System Fundamentals (MTA)
MicrosoftNov, 2016- Nov, 2024 -
Microsoft Certified: Azure Virtual Desktop
MicrosoftSep, 2023- Nov, 2024 -
CompTIA A+ Certification
CompTIAJun, 2016- Nov, 2024
Experience
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Coretek
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Technical Consultant
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Jul 2023 - Present
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Service Desk Analyst
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Jun 2022 - Jul 2023
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Technical Support Specialist
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Feb 2022 - Jun 2022
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Customer Support Representative
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Nov 2021 - Jan 2022
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Geek Squad
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IT Services and IT Consulting
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700 & Above Employee
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Advanced Repair Agent
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May 2019 - Oct 2021
Geek Squad Agents quickly and accurately diagnose client technology issues using specialty software and make solution-based recommendations to clients in a timely fashion. This technology role is perfect for geeks who thrive on both customer interaction and heads down troubleshooting. Geek Squad Advanced Repair Agents are highly regarded members of the team who are on a mission to rescue clients' software and hardware before time runs out. Geek Squad Agents quickly and accurately diagnose client technology issues using specialty software and make solution-based recommendations to clients in a timely fashion. This technology role is perfect for geeks who thrive on both customer interaction and heads down troubleshooting. Geek Squad Advanced Repair Agents are highly regarded members of the team who are on a mission to rescue clients' software and hardware before time runs out.
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Neiman's Family Market
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United States
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Dairy/Frozen
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Jan 2017 - Jan 2019
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ST. CLAIR COUNTY RESA SCHOOL DISTRICT
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United States
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Primary and Secondary Education
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1 - 100 Employee
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St. Clair County Student Help Desk
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Sep 2016 - Jun 2017
2nd Year IT Student, working directly with Clients as a Student Help Desk. 2nd Year IT Student, working directly with Clients as a Student Help Desk.
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Education
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Oakland University
Bachelor of Science - BS, Computer Science -
St. Clair County Community College
CIS-Networking, Computer Science