Jacob Montes

Network Security Engineer at EXB Solutions, Inc
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
El Paso, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Network Security Engineer
      • Mar 2022 - Mar 2023

    • Network Engineer
      • Mar 2022 - Nov 2022

      Network engineer, Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and… Show more Network engineer, Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Patch Experience with SCCM, SolarWinds, Endpoint Protection, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, z/OS Network Engineer Consultant: Server, O365, z/OS , TCP ,Messaging - MS Exchange, Cisco IronPort Email Security, MS Exchange Online Protect Domain, Red hat (maintaining computer systems, backing up data, installing equipment (like switches or routers), and updating key software)

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Network Engineer
      • Nov 2021 - Feb 2022

      Carlsbad, New Mexico, United States Network engineer, Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and… Show more Network engineer, Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) System Engineer: Patch Experience with SCCM, SolarWinds, Endpoint Protection, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, Data Management, Server, O365, Messaging - MS Exchange, z/OS , Cisco IronPort Email Security, MS Exchange Online Protect Domain, IBM, TCP, Data Recovery, Mac/ Windows Imaging (Laptop, desktop), P.C. repair, Outlook(upgrade), messaging/ Office 365

    • Field Services Engineer
      • Oct 2021 - Feb 2022

      Carlsbad, New Mexico, United States F5 Load Balancing SME (administration and engineering experience) TCP/IP, Network Security skills: Firewall, IPS/IDS, Malware Detection, Web filtering etc., Routed/Routing Protocols: BGP, OSPF, MPLS, VRF, VPNs, IOS Upgrade – 3650, Nexus Platform, 9300, 4500), 3650 Bundle Mode/Install Mode, Installing the IOS, Boot Statement verification, Software expanding, Nexus install command, Nexus. Data Center environment experience in BGP routing concepts, switching Concepts, with multiple devices… Show more F5 Load Balancing SME (administration and engineering experience) TCP/IP, Network Security skills: Firewall, IPS/IDS, Malware Detection, Web filtering etc., Routed/Routing Protocols: BGP, OSPF, MPLS, VRF, VPNs, IOS Upgrade – 3650, Nexus Platform, 9300, 4500), 3650 Bundle Mode/Install Mode, Installing the IOS, Boot Statement verification, Software expanding, Nexus install command, Nexus. Data Center environment experience in BGP routing concepts, switching Concepts, with multiple devices, knowledge in VLAN and other switching concepts, IOS Upgrades, OSPF Protocols, BGP Protocols, F5 Load Balancer, SCCM, L6, CMDB, Data Management, Server, O365, W7, W10, Server 2012, Messaging - MS Exchange, VMware, Cisco IronPort, Email Security, MS Exchange Online Protect Domain, Data Recovery, Imaging (Laptop, desktop) Outlook(upgrade), messaging/ Office 365

    • Network Engineer
      • Oct 2021 - Feb 2022

      Carlsbad, New Mexico, United States Network engineer, Quest MSAD migration tools, JAVA, AWS Frame work, Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total… Show more Network engineer, Quest MSAD migration tools, JAVA, AWS Frame work, Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) System Engineer: Patch Experience with SCCM, SolarWinds, Endpoint Protection, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, Data Management, Server, O365, Messaging - MS Exchange, z/OS ,Cisco IronPort Email Security, MS Exchange Online Protect Domain, IBM, TCP, Data Recovery, Mac/ Windows Imaging (Laptop, desktop),P.C. repair, Outlook(upgrade), messaging/ Office 365

    • Network Engineer
      • Oct 2021 - Feb 2022

      Carlsbad, New Mexico, United States Network engineer, Quest MSAD migration tools, JAVA, AWS Frame work, Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total… Show more Network engineer, Quest MSAD migration tools, JAVA, AWS Frame work, Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) System Engineer: Patch Experience with SCCM, SolarWinds, Endpoint Protection, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, Data Management, Server, O365, Messaging - MS Exchange, z/OS ,Cisco IronPort Email Security, MS Exchange Online Protect Domain, IBM, TCP, Data Recovery, Mac/ Windows Imaging (Laptop, desktop),P.C. repair, Outlook(upgrade), messaging/ Office 365

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Network Engineer
      • Jun 2021 - Oct 2021

      United States Field Engineer: major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance… Show more Field Engineer: major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop),P.C. repair, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, (Server, O365, Messaging - MS Exchange, Cisco IronPort Email Security, z/OS ,MS Exchange Online Protect Domain, maintaining computer systems, IBM, backing up data, installing equipment (for instance: switches or routers), and updating key software)

    • Network Engineer
      • Jun 2021 - Oct 2021

      Washington DC-Baltimore Area

    • Network Engineer
      • Jun 2021 - Oct 2021

      Washington DC-Baltimore Area Network Engineer: JAVA, Quest MSAD migration tools, AWS Frame work, 5G, LT, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) major systems design, integration, and implementation, including personnel, hardware, software, and support… Show more Network Engineer: JAVA, Quest MSAD migration tools, AWS Frame work, 5G, LT, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop),P.C. repair, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, (Server, O365, Messaging - MS Exchange, Cisco IronPort Email Security, z/OS ,MS Exchange Online Protect Domain, maintaining computer systems, IBM, backing up data, installing equipment (for instance: switches or routers), and updating key software)

    • United States
    • Defense & Space
    • 1 - 100 Employee
    • Network Engineer
      • Mar 2021 - Jun 2021

      Field Engineer: Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and… Show more Field Engineer: Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop),P.C. repair, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, (Server, O365, Messaging - MS Exchange, TCP, Cisco IronPort Email Security, MS Exchange Online Protect Domain, maintaining computer systems, backing up data, installing equipment (for instance: switches or routers), and updating key software) Show less

    • Network Engineer
      • Mar 2021 - Jun 2021

      Ft. Bliss, TX Network Engineer: Quest MSAD migration tools, JAVA, AWS Framework, 5G, LT, Windows Software: Patch Management, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop), P.C. repair, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, (Server, O365, Messaging - MS Exchange, TCP, Cisco IronPort Email Security, MS Exchange Online… Show more Network Engineer: Quest MSAD migration tools, JAVA, AWS Framework, 5G, LT, Windows Software: Patch Management, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop), P.C. repair, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, (Server, O365, Messaging - MS Exchange, TCP, Cisco IronPort Email Security, MS Exchange Online Protect Domain, maintaining computer systems, backing up data, installing equipment (for instance: switches or routers), and updating key software Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Engineer
      • Aug 2019 - Feb 2021

      Las Cruces, New Mexico, United States Field Engineer: Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management… Show more Field Engineer: Windows Software: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop),P.C. repair, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, (Server, O365, Messaging - MS Exchange, Cisco IronPort Email Security, MS Exchange Online Protect Domain, backing up data, installing equipment (for instance: switches or routers), and updating key software) Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Engineer
      • Aug 2019 - Feb 2021

      Las Cruces, NM (NASA) WSMR Network Engineer: Quest MSAD migration tools, JAVA, AWS Framework, Windows Software: 5G, LT, Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total… Show more Network Engineer: Quest MSAD migration tools, JAVA, AWS Framework, Windows Software: 5G, LT, Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop), P.C. repair, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, (Server, O365, Messaging - MS Exchange, Cisco IronPort Email Security, MS Exchange Online Protect Domain, backing up data, installing equipment (for instance: switches or routers), and updating key software Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Network Engineer
      • Dec 2016 - Aug 2019

      Las Cruces, New Mexico, United States Field Engineer: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating… Show more Field Engineer: Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop), P.C. repair, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, (Server, O365, Messaging - MS Exchange, Cisco IronPort Email Security, MS Exchange Online Protect Domain, backing up data, installing equipment (for instance: switches or routers), and updating key software) Show less

    • Network Engineer
      • Aug 2016 - Aug 2019

      Las Cruces, New Mexico, United States (NASA/ WSMR) Network Engineer: Quest MSAD migration tools, JAVA, AWS Framework, 5G, LT, Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform… Show more Network Engineer: Quest MSAD migration tools, JAVA, AWS Framework, 5G, LT, Patch Management, Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, ManageEngine and SolarWinds, Patch Experience with SCCM, SolarWinds, major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop), P.C. repair, Datacom, BGP, Testing, Switching, ISIS, VGP Experience, L2, L3, (Server, O365, Messaging - MS Exchange, Cisco IronPort Email Security, MS Exchange Online Protect Domain, backing up data, installing equipment (for instance: switches or routers), and updating key software Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Network Engineer
      • Jan 2017 - Jul 2017

      Salt Lake County, Utah, United States Consultant: Mac/ Windows Imaging (Laptop, desktop),P.C. repair, Server, O365, Messaging - MS Exchange, Cisco IronPort Email Security, MS Exchange Online Protect Domain, respond to service requests from our customer data centers in a timely manner to install, upgrade, troubleshoot, and/or repair IT systems and their peripherals.)

    • Network Engineer
      • Jan 2016 - Dec 2016

      United States Information Technology Manager: major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop), P.C. repair, (Server, O365, Messaging - MS Exchange, Cisco IronPort Email Security, MS Exchange Online Protect Domain,… Show more Information Technology Manager: major systems design, integration, and implementation, including personnel, hardware, software, and support facilities and/or equipment, Perform integration, acceptance testing of modules, subsystems, and total systems, Perform installation, configuration, and management of operating systems (Windows/Linux) Mac/ Windows Imaging (Laptop, desktop), P.C. repair, (Server, O365, Messaging - MS Exchange, Cisco IronPort Email Security, MS Exchange Online Protect Domain, respond to service requests from our customer data centers in a timely manner to install, upgrade, troubleshoot, and/or repair IT systems and their peripherals. Show less

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Network Support Engineer
      • Apr 2014 - Jul 2016

      United States Instruction in A+, NET+, Windows environments with real world experiences End user support with Active Directory users and computer administration, Group policy issues Manage desktop imaging as needed to include data migration Answering end user IT questions Server 2012 install and maintain for the College, as well as 2012r2, Windows 7, Windows 10 installations to user cpu Designated laboratory for p.c. troubleshooting, repair, and construction

    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Drive Tester
      • Jun 2013 - Nov 2013

      United States Satellite Remote satellite location testing to include signal quality and direction DWDM Optimization, Knowledge Transfer Services Remote Satellite Testing, with vector testing in and around remote satellite locations

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Systems Support Engineer /Technical Analysis Sr. Specialist
      • Nov 2012 - May 2013

      United States End user support with Desktop Support Novell Client Active Directory/Single Sign On Novell Zenworks Windows 98 2000 XP Windows Vista Windows 7 Novell Netware Microsoft Exchange Zenworks Imaging Microsoft Office Applications AS 400/PBAR PACS/HPF System Applications MacAfee/ EPO Agent .NET Frame work Cerner Applications WAVE radio console software operations MC-2500 and MC-3000 desk set controllers, Desk top phones as well as Back up telephone equipment Secure STE… Show more End user support with Desktop Support Novell Client Active Directory/Single Sign On Novell Zenworks Windows 98 2000 XP Windows Vista Windows 7 Novell Netware Microsoft Exchange Zenworks Imaging Microsoft Office Applications AS 400/PBAR PACS/HPF System Applications MacAfee/ EPO Agent .NET Frame work Cerner Applications WAVE radio console software operations MC-2500 and MC-3000 desk set controllers, Desk top phones as well as Back up telephone equipment Secure STE and Viper phones Amerigroup System Administrative privileges for El Paso/ office to include but not limited to pc imaging, repair, and configuration through SCCM console Desktop assistance via onsite visits as well as VPN access Video Conference (VC) system HP printer devices Xerox network copier Conference room audio visual display system Active video system (including servers) Mitsubishi video displays OS/desktop configuration, and peripherals Office 2013 Suite MS OS versions 7 81 and 10 Desktop COTS application support (i.e. Adobe) Active Directory users and computer administration Group policy issues Perform desktop imaging as needed Including data migration Create/assign trouble tickets for all, service/maintenance requests through JOC outage log Recognize main telephone circuit issues and recommend exercising the appropriate customer redirect options Perform re-key of secure STE and Viper phones assist users in placing and receiving secure STE or Viper calls Perform cabling additions changes and removals in accordance with agency network standards, document when changes are made Comply with Sensitive Compartmented Information Facility (SCIF) physical and logical security standards Recommend permanent fixes to identified issues Demonstrate new technology to end users Other specialized support equipment as required Review all standard operating procedures related to the systems and provide recommendations for update as needed and as procedures evolve Show less

    • Switzerland
    • Staffing and Recruiting
    • 700 & Above Employee
    • Help Desk Associate
      • Oct 2010 - Dec 2012

      United States End user support with Desktop Support: Computer programming computer re-imaging printer maintenance and minor cleaning Server installation and maintenance End user support with Desktop Support: Answering end user IT questions Create/assign trouble tickets for all service/maintenance requests through JOC outage log Perform cabling additions changes and removals in accordance with agency network standards document when changes are made Comply with Sensitive… Show more End user support with Desktop Support: Computer programming computer re-imaging printer maintenance and minor cleaning Server installation and maintenance End user support with Desktop Support: Answering end user IT questions Create/assign trouble tickets for all service/maintenance requests through JOC outage log Perform cabling additions changes and removals in accordance with agency network standards document when changes are made Comply with Sensitive Compartmented Information Facility (SCIF) physical and logical security standards Recommend permanent fixes to identified issues Review all standard operating procedures related to the systems and provide recommendations for update as needed and as procedures evolve Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Information Technology Instructor
      • Feb 2011 - Sep 2011

      United States End user support with instruction for A+, Microsoft Word Excel, PowerPoint, Fiber Optics Responsibilities include Instruction of numerous aspects pertaining to but not limited to Microsoft Software applications and training certifications

    • Lead Technician
      • Feb 2011 - Sep 2011

      United States End user support with installation of new cable system for Wal-Mart markets to include new servers, Racks, Patch panels Fiber back-bones and CISCO switches Answering end user IT questions Create/assign trouble tickets for all, service/maintenance requests through JOC outage log Perform cabling additions, changes and removals in accordance with agency network standards Document when changes are made Comply with Sensitive Compartmented Information Facility (SCIF) physical… Show more End user support with installation of new cable system for Wal-Mart markets to include new servers, Racks, Patch panels Fiber back-bones and CISCO switches Answering end user IT questions Create/assign trouble tickets for all, service/maintenance requests through JOC outage log Perform cabling additions, changes and removals in accordance with agency network standards Document when changes are made Comply with Sensitive Compartmented Information Facility (SCIF) physical and logical security standards Recommend permanent fixes to identified issues Demonstrate new technology to end users Other specialized support equipment as required Review all standard operating procedures related to the systems and provide recommendations for update as needed and as procedures evolve Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Cable Technician
      • Jul 2010 - Oct 2010

      United States Installation and termination of category 6 cables as well as fiber optic cable throughout several buildings The construction and application of Computer closets including: Cable Rack Cable management trays Power over Ethernet (POE) Fiber Optic Interconnection Units LIU Patch Panels horizontal and vertical ladder racks to support service loops inside closets

    • System Network Administrator
      • Apr 2010 - Jul 2010

      United States Configure the installation and termination of category 6 cables as well as fiber optic cable throughout several buildings The construction and application of Computer closets including: Cable Rack Cable management trays Power over Ethernet (POE) Fiber Optic Interconnection Units LIU Patch Panels horizontal and vertical ladder racks to support service loops inside closets

    • Automatic Data Processing Client Technical Analyst (Desktop Support)
      • Jun 2006 - Dec 2007

      United States 06/2006-12/2007 End user support with Active Directory, Asset Management, Cable, Computer Literacy, Correctional, Customer Service, Deployment, End User Design, Hardware, Mobile Device End user support with Desktop Support: As a we would enter customers systems via Telnet/Modem and trouble shoot different problems and difficulties Unlock ports restart printers and assist clients with adding and removing users from the system as well as troubleshoot different printer issues… Show more 06/2006-12/2007 End user support with Active Directory, Asset Management, Cable, Computer Literacy, Correctional, Customer Service, Deployment, End User Design, Hardware, Mobile Device End user support with Desktop Support: As a we would enter customers systems via Telnet/Modem and trouble shoot different problems and difficulties Unlock ports restart printers and assist clients with adding and removing users from the system as well as troubleshoot different printer issues from a printer not printing to it printing improper characters We assist clients with shutdown/restoration of their systems Troubleshoot system issues at a UNIX/LINEX level Show less

    • Cable Technician
      • Apr 2005 - Jun 2006

      United States Along with fellow employees we are responsible for the construction and application of (LANS) Local Area Networks for our customers

Education

  • University of Phoenix
    BSCIS, Network and System Administration/Administrator
    2005 - 2012
  • University of Phoenix
    Bachelor of Applied Science - BASc, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

Community

You need to have a working account to view this content. Click here to join now