Experience

Construction Partners

• United States
• Construction
• 1 - 100 Employee

• ERP Business Analyst

  • Jan 2023 - Present

  • Coordinate and assist with communication, training, and roll-out of Vista. • Design and implement effective management reporting solutions for a wide range of stakeholders, across various departments and senior management. • Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow. • Assist with testing of system changes and analyze data flows for process improvement. • Analyzes business process issues and/or problems and provides consulting assistance to system users; conducts research on possible solutions and makes recommendations based on findings. • Drafts informational materials and graphics to explain systems to managers and users. • Participate in testing procedures, and develop test cases to serve the overall quality assurance process. • Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications. • Develop business use cases for potential enterprise applications that solve business issues. • Advocate process changes to improve and support business activities across CPI. • Provides technical end-user support, including researching user complaints and answering technical questions, and/or assisting with application revisions.



e-Emphasys Technologies

• United States
• Software Development
• 400 - 500 Employee

• ERP Implementation Consultant

  • Sep 2021 - Jan 2023

  RESPONSIBILITIES: - Provide functional support to ensure that our e-Emphasys ERP software meets customer’s objectives by combining industry best practices, product knowledge and business acumen. - Liaison closely with customers for the business process reviews to build the as-is-business process model. - Configure, setup and implement e-Emphasys ERP as per customer requirements. - Train users on e-Emphasys ERP. - Work closely with Project Managers to ensure the on-time and in-budget delivery.



Natural Wholesale Soap - Adams Handmade Soap

• Raleigh, North Carolina, United States

• Process Optimization Engineer

  • Aug 2020 - Sep 2021

  ACCOMPLISHMENTS - Combined Shipstation API and 3dCart API into Apps Script in JSON to bring all order statuses into our inventory system live. - Developed script to automatically record and report raw material cost changes & their effect on our profit margin. - Determined IMS & ERP software needs; Researched & collaborated with ERP software companies to evaluate future opportunities. - Formulated, defined requirements, designed, and tested custom IMS web app built with Angular to be used company-wide to facilitate growth. - Utilized Javascript to develop modules in Google Sheets to optimize numerous operational processes to better support growth. - Led the training of Team Leaders & staff on the new modules and supported launch and ongoing operation. - Consolidated Google Apps Script code across 15 spreadsheet documents to utilize global functions from a shared script library. - Deployed multiple Apps Script projects as web apps to run remote functions that update our inventory system daily. - Re-engineered lotion making process to accommodate growing demand — increased capacity by 100% without increasing labor costs. - Developed customer-facing mobile/web application to simplify tracking of supplied materials & new custom product order placement. RESPONSIBILITIES - Interface with the COO and Operations Department to discover operational pain points within the existing processes and procedures for the major manufacturing departments, logistics and fulfillment departments, and support teams. - Take primary lead on discovering, researching, and conceptualizing a solution that emphasizes safety, efficiency, ergonomics, and cost reduction. - Communicate details of solutions to senior management for approval. - Implement and test proposed solutions - Troubleshoot and improve using feedback from end users. - Launch and support final implementation of solution.



Ingersoll Rand

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• EPIC Operations Intern - ISC

  • May 2019 - Aug 2019

  • Created reporting process to better track returnable parts in real time for an annual savings of about $10,000 in labor cost. • Managed 6 supply trailer movements and provided solutions to logistics issues. • Worked with 3rd Party contractor executives to establish accurate, real-time trailer tracking updates and utilized VBA to pull > 100 daily status emails into an excel form to allow for further data analysis. • Organized trailer yard to reduce process time for pulling trailers to receiving dock from over 1 hour to under 15 minutes. (~80% decrease) • Compiled over 2000 security gate records to generate and analyze metrics (frequency, takt times, mode values) to identify opportunities in implementation of level loading strategy with LTL and FTL carriers. • Led investigation into accessory loading process to document and identify opportunities for improvement in effort to reduce the total number of back ordered parts. • Developed 2 user forms using VBA to allow primary stakeholders to reduce their process time by 50% • Established report to allow for root cause Pareto chart analysis of back ordered parts.



Classic

• United States
• Printing Services
• 100 - 200 Employee

• Process Improvement Intern

  • May 2018 - Aug 2018

  • Captured and documented work center rates, analyzed KPI and production data to identify problem areas and solutions to reduce job production time to under 2 weeks. • Updated 140 inventory items and wrote process documents to introduce a self-sustaining 5S Supermarket System. • Led investigation into and identified leading cause of a specific product shortage causing reprints for an average of 100-150 kits each event for Fortune 100 client with 13 million in revenue. • Completed weekly operational/quality reports, used VBA to automate 6 report processes reducing takt time ~80%. • Reviewed and updated 132 ISO 9001 forms.