Cyber Security Analyst

• Sep 2023 - Present

• Threat Detection & Mitigation: Proficient in monitoring network traffic, conducting vulnerability assessments, and identifying potential security breaches. Swiftly implement countermeasures and incident response protocols to minimize impact.• Security Policies & Compliance: Skilled in developing and enforcing security policies, standards, and procedures to maintain compliance with industry regulations and organizational requirements.• Security Tools & Technologies: Experienced in utilizing cutting-edge cybersecurity tools and technologies, including intrusion detection systems, firewalls, SIEM solutions, and antivirus software.• Risk Assessment: Conduct comprehensive risk assessments to identify security weaknesses and vulnerabilities, offering actionable recommendations for improvement.• Security Awareness Training: Promote a culture of cybersecurity awareness within the organization by designing and delivering training programs to educate staff about potential threats and safe online practices. • Incident Response: Lead incident response efforts, coordinating with cross-functional teams to investigate security incidents, assess impact, and implement remediation strategies.• Continuous Learning: Committed to staying up-to-date with the latest cybersecurity trends, threats, and solutions through ongoing training and professional development. Show less

Onboarding Analyst II

• Jan 2022 - Present

• Responsible for thorough discovery and documentation of new client network infrastructures• Analyze client technical environments for alignment with documented Best Practices and Standards• Verify tools and internal processes have been deployed and configured to standards• Develop and maintain technical knowledge of the client environment and ensure this information is thoroughly and accurately communicated to internal technical and non-technical teams• Meet with clients on a regular basis to conduct ongoing audits of their technical environment• Collaborate closely with internal teams to review audit reports and ensure client’s technology direction is aligned with standards and overall business objectives• Provide outstanding delivery of our technical services by leveraging both analytical and Big Picture thinking to ensure continuous improvement in both internal processes and client networks Show less

Proactive Support Analyst II

• Oct 2021 - Dec 2021

• Responsible for thorough discovery and documentation of new client network infrastructures• Analyze client technical environments for alignment with documented Best Practices and Standards• Verify tools and internal processes have been deployed and configured to standards• Develop and maintain technical knowledge of the client environment and ensure this information is thoroughly and accurately communicated to internal technical and non-technical teams• Meet with clients on a regular basis to conduct ongoing audits of their technical environment• Collaborate closely with internal teams to review audit reports and ensure client’s technology direction is aligned with standards and overall business objectives• Provide outstanding delivery of our technical services by leveraging both analytical and Big Picture thinking to ensure continuous improvement in both internal processes and client networks Show less

Service Desk Technician

• Mar 2020 - Oct 2021

Information Technology Specialist Intern

• Jan 2020 - May 2020

Troubleshoot and resolve issues related to technology, assist with long range technology planning and budgeting, and work with service providers and consultants from the community. Troubleshoot and resolve issues related to technology, assist with long range technology planning and budgeting, and work with service providers and consultants from the community.

Sales/Print Center Associate

• Aug 2016 - Mar 2020

Conduct computer maintenance and repairs, unload shipments in storage area to be sorted out onto shelves, and provide information on office technology such as printers and computers for customers. Provided exceptional service for customers requiring print services. Conduct computer maintenance and repairs, unload shipments in storage area to be sorted out onto shelves, and provide information on office technology such as printers and computers for customers. Provided exceptional service for customers requiring print services.