Experience

State Compensation Insurance Fund

• United States
• Insurance
• 700 & Above Employee

• Program Technician

  • Oct 2009 - Present

  Review, analyze, research and pay insured claimant’s medical bills in a timely fashion. Researched thousands of medical bills and questions from medical providers, adjusters, lawyers, and other bill reviewers, ensuring correct and accurate payment and a reduction in penalties and interest. Resolved, entered and paid complex medical charges, data, and requests for second review of bills, serving to maintain good customer relations. Trained incoming staff and coworkers on… Show more Review, analyze, research and pay insured claimant’s medical bills in a timely fashion. Researched thousands of medical bills and questions from medical providers, adjusters, lawyers, and other bill reviewers, ensuring correct and accurate payment and a reduction in penalties and interest. Resolved, entered and paid complex medical charges, data, and requests for second review of bills, serving to maintain good customer relations. Trained incoming staff and coworkers on both standard and new work processes to keep the bill review team and the claims staff up to date on proper and efficient workflow

• Office Assistant

  • Sep 2005 - Oct 2009

  Mail collection, management and distribution, and general office assistance with filing, copy work, and equipment servicing. Managed incoming, outgoing, and interoffice mail for all employees. As a team member, I collected, opened, sorted, delivered and prepared outgoing mail for delivery; maintaining the flow of communication between State Fund and their customers. Assisted general office staff by creating and organizing physical files, copying and delivering copy work… Show more Mail collection, management and distribution, and general office assistance with filing, copy work, and equipment servicing. Managed incoming, outgoing, and interoffice mail for all employees. As a team member, I collected, opened, sorted, delivered and prepared outgoing mail for delivery; maintaining the flow of communication between State Fund and their customers. Assisted general office staff by creating and organizing physical files, copying and delivering copy work, identifying the correct recipient of incoming mail, answering phones, and greeting guests in reception, delivering incoming faxes, faxing outgoing forms, keeping office supplies stocked resulting in an organized work environment. Servicing minor computer problems, fax machine, copier, and paper folding machines as needed and calling for professional service when necessary to maintain optimum technical efficiency.



Air Doctor

• United States
• Facilities Services
• 1 - 100 Employee

• Air Quality Management Technician

  • Nov 2000 - Sep 2005

  2000-2003 and again 2004-2005 Loaded van with equipment appropriate for appointments in order to be prepared for both necessary and possible services. Traveled to various residential and or commercial service locations throughout the bay area and Sacramento area, in order to provide superior HVAC service to all appointments. Inspected, cleaned, repaired and replaced heating and dryer vents, filters, cold air returns, furnaces, air conditioning units and several other… Show more 2000-2003 and again 2004-2005 Loaded van with equipment appropriate for appointments in order to be prepared for both necessary and possible services. Traveled to various residential and or commercial service locations throughout the bay area and Sacramento area, in order to provide superior HVAC service to all appointments. Inspected, cleaned, repaired and replaced heating and dryer vents, filters, cold air returns, furnaces, air conditioning units and several other components pertaining to HVAC needs improving home and office air quality, reducing allergens and removing toxic and broken materials for safer habitation and maximum customer satisfaction. Repaired and cleaned company tools and equipment preserving them and reducing unnecessary company expenditures. Show less 2000-2003 and again 2004-2005 Loaded van with equipment appropriate for appointments in order to be prepared for both necessary and possible services. Traveled to various residential and or commercial service locations throughout the bay area and Sacramento area, in order to provide superior HVAC service to all appointments. Inspected, cleaned, repaired and replaced heating and dryer vents, filters, cold air returns, furnaces, air conditioning units and several other… Show more 2000-2003 and again 2004-2005 Loaded van with equipment appropriate for appointments in order to be prepared for both necessary and possible services. Traveled to various residential and or commercial service locations throughout the bay area and Sacramento area, in order to provide superior HVAC service to all appointments. Inspected, cleaned, repaired and replaced heating and dryer vents, filters, cold air returns, furnaces, air conditioning units and several other components pertaining to HVAC needs improving home and office air quality, reducing allergens and removing toxic and broken materials for safer habitation and maximum customer satisfaction. Repaired and cleaned company tools and equipment preserving them and reducing unnecessary company expenditures. Show less