Jacob Liff

Technical Manager/Senior System Engineer at iCoreConnect (OTCQB: ICCT)
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US

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Bio

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Credentials

  • Microsoft Certified Systems Engineer: Security (MCSE)
    Microsoft
    Jul, 1999
    - Oct, 2024

Experience

    • Technical Manager/Senior System Engineer
      • Jun 2021 - Present

      Wirless technology specialist. Heatmaps, design, deployment and optimization of large scale Unifi networks. Acting senior network engineer. Responsible for primary design and support of networks for small flat networks and up to 50+ vlans. Mixture of Sophos and Sonicwall devices. Setup of branch offices utilizing ipsec tunnels or Sophos RED devices. Delivering network diagrams and support documentation. Specializing in remote forensics, piecing together network architecture without prior documentation. VoIP optimizations and system deployments. Security auditing and improvements of existing networks via vlans and acls. Experience in copper and fiber infrastructure. Escalation point for entire MSP team including issues related to wireless technology, windows desktops/servers, networking and various scripting languages. Part of RMM management team. Conceptualizing, building and deployment of system management policies, including patching, auditing and monitoring. Scripting of custom modules in batch, powershell and VBS. Coordination of migrations between RMM accounts and platforms. Show less

    • United States
    • Pharmaceutical Manufacturing
    • IT & Operations
      • Feb 2020 - Jun 2021

      Responsible for upgrading the company’s entire technology infrastructure. Phone system installed and extended over VOIP for remote employees. Archived, compressed, exported and imported data as part of a quickbooks online conversion. Built custom route management platform handling as many as 150 deliveries a day with automated quickbooks integration. Implemented real time invoice inspection system verifying programmable parameters (ie: dates, products, duplications.) Developed new systems for day-to-day operations, increasing team productivity while reducing errors and saving the company revenue on all avenues. Responsible for sourcing hard to find and out of production parts for machinery. Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior System Administrator/Manager
      • Jan 2003 - Nov 2012

      Responsible for a team of Linux Systems Administrators managing 150 servers backing the world's largest third party subscription based billing company. Involved in the development of a custom linux distribution and package management system which set new standards for PCI-DSS across the globe. Handled special projects, employee issues, project specifications and deadlines, communication between departments along with regular hands on systems administration. Directly involved with hardware and software procurements and implementation to meet development team needs. Show less

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