Experience

The Iron Horse Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Banquet Captain

  • Aug 2022 - Present

• Front Desk Agent

  • Oct 2021 - Present



Amazon

• United States
• Software Development
• 700 & Above Employee

• Delivery Associate

  • Sep 2020 - Dec 2020

  -Independently completed 150-200 deliveries daily, utilizing mobile technologies while working with a sense of urgency to complete residential deliveries -Communicated with team members and customers for optimal efficiency and customer satisfaction -Ensured quality control through strict adherence to delivery protocol -Routine troubleshooting, adapting to changing demand, time-sensitivity and system corrections -Independently completed 150-200 deliveries daily, utilizing mobile technologies while working with a sense of urgency to complete residential deliveries -Communicated with team members and customers for optimal efficiency and customer satisfaction -Ensured quality control through strict adherence to delivery protocol -Routine troubleshooting, adapting to changing demand, time-sensitivity and system corrections



Comfort Suites

• United States
• Hospitality
• 500 - 600 Employee

• Front Desk Agent

  • Jul 2019 - Jun 2020

  -Expedited guest reservations and managed and directed calls through a multi-line phone system -Communicated effectively and professionally to guests, routinely problem solving unique nighttime guest concerns; responsible for overnight security monitoring -Collected and audited sensitive data -Set up and replenished food stations and conference rooms -Expedited guest reservations and managed and directed calls through a multi-line phone system -Communicated effectively and professionally to guests, routinely problem solving unique nighttime guest concerns; responsible for overnight security monitoring -Collected and audited sensitive data -Set up and replenished food stations and conference rooms



University Housing and Dining

• Corvallis, Oregon, United States

• Caterer

  • Mar 2019 - Jun 2020

  -Gathered together all food supplies, utensils, decorations, and serving trays needed for each catering event -Served food and beverages to guests; team led for new staff -Assisted in the driving of the company catering van, as required -Gathered together all food supplies, utensils, decorations, and serving trays needed for each catering event -Served food and beverages to guests; team led for new staff -Assisted in the driving of the company catering van, as required



OSU Beaver Store

• United States
• Retail
• 1 - 100 Employee

• Cashier and Salesman

  • Aug 2018 - Jun 2019

  -Provided customer service in a high-paced retail environment, in multiple departments -Advised and assisted with floor replenishment and merchandising -Provided customer service in a high-paced retail environment, in multiple departments -Advised and assisted with floor replenishment and merchandising



Department of Residence Life

• Oshkosh, Wisconsin, United States

• Community Advisor

  • Jan 2018 - Jun 2018

  -Planned, publicized, and managed opportunities and events that fir the needs of dormitory residents -Promoted excellent communication skills between residents, staff, and parents; engaged with residents to build trusting relationships -Assisted with staff meetings and handling classified reports -Resolution-state of mind to complete tasks in a timely and organized manner -Planned, publicized, and managed opportunities and events that fir the needs of dormitory residents -Promoted excellent communication skills between residents, staff, and parents; engaged with residents to build trusting relationships -Assisted with staff meetings and handling classified reports -Resolution-state of mind to complete tasks in a timely and organized manner