Experience

LoneStar Sealing Technologies

• United States
• Oil and Gas
• 1 - 100 Employee

• • Feb 2023 - Present

• • May 2022 - Apr 2023

  · Providing support to the sales team by efficiently entering received purchase orders. Reviewing order confirmations and confirming correct materials to ensure proper purchase orders. Maintaining status of orders and current inventory. Serving as point of contact for clients via phone and email. Distributing quotation requests for processing and assisting in the quoting process when needed.



Harbor Freight Tools

• United States
• Retail
• 700 & Above Employee

• Senior Sales Associate

  • Apr 2020 - May 2022

  · Up-selling extended service plans and premium membership plans to customer in order to drive sales goals. Achieved second in sales for 2021 in the district for my store. Maintained an accurate register till while ensuring customers were greeted, directed and served efficiently. Assisted in the replenishment of inventory as well as maintenance of the store. · Up-selling extended service plans and premium membership plans to customer in order to drive sales goals. Achieved second in sales for 2021 in the district for my store. Maintained an accurate register till while ensuring customers were greeted, directed and served efficiently. Assisted in the replenishment of inventory as well as maintenance of the store.



New Horizons Wellness Center & MediSpa

• United States
• Medical Practices
• 1 - 100 Employee

• Front Desk Receptionist

  • Mar 2020 - Apr 2020

  · Greeted patients and responded to inquiries, requests and issues in a timely, personable and efficient manner to resolve any patient concerns or questions. Handled scheduling of all appointments as well as multi-line phone system to ensure smooth check in process for patients. Maintained an accurate register till and inventory count for all products and services provided to patients. · Greeted patients and responded to inquiries, requests and issues in a timely, personable and efficient manner to resolve any patient concerns or questions. Handled scheduling of all appointments as well as multi-line phone system to ensure smooth check in process for patients. Maintained an accurate register till and inventory count for all products and services provided to patients.



Affinitiv

• United States
• Software Development
• 200 - 300 Employee

• Workforce Development Administrator

  • Aug 2017 - Feb 2020

  · Ensured the call center floor is running at an optimal service level by coordinating with team supervisors to work through the queue quickly while providing high tier customer service to the client's customers. Built reports with statistical data for call center management to identify areas for improvement. Updated, modified, and distributed new client information sheets to call center agents to minimize error throughout the call procedure. · Ensured the call center floor is running at an optimal service level by coordinating with team supervisors to work through the queue quickly while providing high tier customer service to the client's customers. Built reports with statistical data for call center management to identify areas for improvement. Updated, modified, and distributed new client information sheets to call center agents to minimize error throughout the call procedure.



Door King

• Houston, TX

• Shipping and Receiving Associate

  • Feb 2016 - May 2017

  · Scheduled, coordinated and delivered ordered materials to client project sites. Scanned in all pertinent paperwork for ongoing and/ or completed projects and turned in files to billing. Ensured proper labelling of all hardware and materials slated for jobs. Updated the appropriate files with the correct information to ensure active job files were accurate. · Scheduled, coordinated and delivered ordered materials to client project sites. Scanned in all pertinent paperwork for ongoing and/ or completed projects and turned in files to billing. Ensured proper labelling of all hardware and materials slated for jobs. Updated the appropriate files with the correct information to ensure active job files were accurate.