Experience

Vanguard Claims Administration

• United States
• Insurance
• 1 - 100 Employee

• Senior Claims Examiner (Liability & Property)

  • Mar 2018 - Present

  Maintaining Delaware Casualty/Property Adjuster license and all reciprocal states (full list available upon request). Handling anywhere from 95-130 Commercial General Liability, Bodily Injury, and Property claims at any given time. Completing highly detailed investigations on each claim in a timely manner and fully documenting the file with pertinent information. Assessing policy details to determine accurate coverage interpretation. Reporting promptly and accurately. Preparing appropriate coverage letters to be submitted to and approved by claims management. Maintaining consistent contact with involved parties to keep all informed of claim progress. Establishing accurate reserves on each claim within given authority level and promptly bringing claims that will require reserves in excess of their authority to the carrier. Maintaining a diary system that assures that each assigned claim receives the necessary ongoing attention. Closely managing defense counsel and the litigation process to ensure that loss adjustment expenses are appropriate.



Johns Eastern Company, Inc.

• United States
• Insurance
• 100 - 200 Employee

• TPA Liability & Property Examiner

  • Nov 2016 - Mar 2018

  Obtained and Maintained Delaware Casualty/Property Adjuster license (as well as all reciprocal states). Handled anywhere from 120-200 Commercial General Liability, Bodily Injury, Property, Commercial Truck & Trailer Auto Physical Damage, and Catastrophe claims at any given time. Completed a highly detailed investigation on each claim in a timely manner and fully documented the file with pertinent information. Assessed policy details to determine accurate coverage interpretation. Reported promptly and accurately. Prepared appropriate coverage letters to be submitted to and approved by claims management. Maintained consistent contact with involved parties to keep all informed of claim progress. Established accurate reserves on each claim within given authority level and promptly bring claims that will require reserves in excess of their authority to their supervisor’s attention. Maintained a diary system that assures that each assigned claim will receive necessary ongoing attention. Closely managed defense counsel and the litigation process to ensure that loss adjustment expenses are appropriate.



KapConsulting & Kaplan Radio

• Remote

• Kaplan Radio Manager

  • Jul 2015 - Oct 2015

  Responsible for overseeing all department activities which included setting up and hosting department meetings, ensuring that deliverables were completed on time, delegating tasks to staff, training new interns, maintaining client relationships, reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues, facilitating actions to resolve the employee issues, and creating no-cost radio commercials for non-profit organizations. Responsible for overseeing all department activities which included setting up and hosting department meetings, ensuring that deliverables were completed on time, delegating tasks to staff, training new interns, maintaining client relationships, reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues, facilitating actions to resolve the employee issues, and creating no-cost radio commercials for non-profit organizations.



Sheetz, Inc.

• 3201 Schoenersville Rd.

• Sales Associate

  • 2011 - 2015

  Worked in a fast-paced environment and was responsible for directly interacting with customers, preparing quality food products, ringing accurate register transactions, and maintaining general appearance and cleanliness of store premises. Occasionally took on responsibilities of supervisor. Worked in a fast-paced environment and was responsible for directly interacting with customers, preparing quality food products, ringing accurate register transactions, and maintaining general appearance and cleanliness of store premises. Occasionally took on responsibilities of supervisor.