Jacob Helmus

Senior Account Executive, Premium Sales at Chicago Fire FC
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Experience

    • United States
    • Spectator Sports
    • 200 - 300 Employee
    • Senior Account Executive, Premium Sales
      • Jul 2021 - Present

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Partnerships Account Executive
      • Jan 2020 - Jul 2021

    • Account Executive
      • Jul 2018 - Jan 2020

      Sell and service full-season, half-season, and partial-season Season Seat clients. Sell and service all hospitality and group ticket clients. Manage the Ticket Sales Kiosk. Assist with other departments as needed.

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Ticket Services Assistant
      • Jan 2017 - Aug 2017

      Answer and assist customers on all inbound phone calls, make cold calls with emphasis on selling season ticket packages, process any sales the account executives make in our computer system, as well as anything necessary to ensure the Indians ticket/all other departments run smoothly. Generated 15k in revenue from group packages and mini-plan/flex plan purchases.

    • Ticket office coordinator
      • Jan 2017 - Aug 2017

      In charge of coordinating schedules for our website chat room, our ticket seller and guest relation game day employee positions, as well as intern rotations in our box office.

    • Ticket Seller
      • Apr 2016 - Jan 2017

      Responsible for selling tickets to walk-up customers at Victory Field. I could also assist fans who bought tickets online or over the phone.I was the first person they'd meet when coming to a game making great customer service essential to my duties. I also assisted the third base box office where our Will Call is located toward the end of the season.

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Site Director
      • Jun 2016 - Jan 2017

      I traveled around the Midwest and manage tournament games played at my assigned location for that weekend. Main duties were to sell weekend passes, tournament t-shirts and answer any questions about the tournament and Pastime brand. I also made sure coaches knew all rules and managed the umpires assigned to my location. Also communicated with everyone in the stadium as well as our lead director for the tournament when weather was bad. I traveled around the Midwest and manage tournament games played at my assigned location for that weekend. Main duties were to sell weekend passes, tournament t-shirts and answer any questions about the tournament and Pastime brand. I also made sure coaches knew all rules and managed the umpires assigned to my location. Also communicated with everyone in the stadium as well as our lead director for the tournament when weather was bad.

    • Facilities Assistant
      • May 2015 - Aug 2015

      Maintain a clean grounds of one of the largest churches in the Midwest. Clean carpets, strip and re-wax all tile floors in the building, mulch where it was needed, and learned how to use basic handyman tools. Did whatever necessary to ensure a clean and safe environment. Maintain a clean grounds of one of the largest churches in the Midwest. Clean carpets, strip and re-wax all tile floors in the building, mulch where it was needed, and learned how to use basic handyman tools. Did whatever necessary to ensure a clean and safe environment.

Education

  • Indiana University Bloomington
    Sport Marketing & Management
    2014 - 2018

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