Experience

ChampionX Artificial Lift

• Oil and Gas
• 200 - 300 Employee

• Information Technology Specialist

  • Jan 2019 - Present



Alliance Chicago

• Greater Chicago Area

• Systems Analyst

  • Jun 2017 - Nov 2018

  As a Systems Analyst I provide level II and III support to community health centers using the GE Centricity Electronic Health Record System in a hosted Citrix environment. This requires a technical background working with Cisco, Microsoft and Citrix platforms. This includes supporting the Cisco Nexus route/switch environment, Cisco UCS compute environment, Microsoft Active Directory, NetScaler in a Citrix XenApp/XenDesktop environment, and XenServer environment. Within this role I support, maintain and optimize connectivity within the hosted data-center environment as well as be called on to assist in supporting health centers in their connectivity needs. Utilizing this experience and knowledge I work within the organizations initiatives to bring new products and services to community health centers. Show less



IWS Family Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• IT Specialist

  • May 2015 - Jul 2017

  Worked with a ticketing system to document issues, resolutions, root cause and implementation of procedure to prevent additional occurrences. Deploy and maintain Network hardware and system management software including active directory, phone, mail, printing and storage servers. Facilitated major network/client updates as well as IT financial and analytical projects. Lead and coordinated projects with multiple departments to increase efficiency and productivity. Worked with a ticketing system to document issues, resolutions, root cause and implementation of procedure to prevent additional occurrences. Deploy and maintain Network hardware and system management software including active directory, phone, mail, printing and storage servers. Facilitated major network/client updates as well as IT financial and analytical projects. Lead and coordinated projects with multiple departments to increase efficiency and productivity.



Guggenheim Partners

• United States
• Financial Services
• 700 & Above Employee

• Service Desk Technician

  • Feb 2015 - Mar 2015



Afni, Inc.

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Support Center Analyst / Outage Coordinator

  • Jan 2014 - Feb 2015

  Provided over the phone support on incoming issues, coordination and direct assistance with a ticketing system to hundreds of users. Coordinated issues affecting entire centers to enterprise wide issues with professional support, documentation and quick resolutions. Provided software support and management coordination with HR for employee hiring, changes, termination and training classes with Active Directory. Provided over the phone support on incoming issues, coordination and direct assistance with a ticketing system to hundreds of users. Coordinated issues affecting entire centers to enterprise wide issues with professional support, documentation and quick resolutions. Provided software support and management coordination with HR for employee hiring, changes, termination and training classes with Active Directory.



Illinois State University

• United States
• Higher Education
• 700 & Above Employee

• Desktop Support Technician

  • Nov 2012 - Dec 2013

  Usage of a ticket system to prioritize, evaluate and resolve all technology related issues from network, software, hardware, personal devices and applications. Knowledge and experience building and setting up computers, diagnosing and setting up network area printers. Conduct training workshops for students and teachers in school required software. Usage of a ticket system to prioritize, evaluate and resolve all technology related issues from network, software, hardware, personal devices and applications. Knowledge and experience building and setting up computers, diagnosing and setting up network area printers. Conduct training workshops for students and teachers in school required software.



Agile Home Health Care Inc.

• Greater Chicago Area

• Network Support / Rehab Coordinator

  • Jun 2013 - Aug 2013

  Setup and manage the company’s internal network and manage personal desktop software and hardware. Effectively handled patient information through charts both physical and digital, relayed calls with crucial information between doctors and nurses. Setup and manage the company’s internal network and manage personal desktop software and hardware. Effectively handled patient information through charts both physical and digital, relayed calls with crucial information between doctors and nurses.



GTI Energy

• United States
• Research Services
• 300 - 400 Employee

• Human Resources Assistant

  • Jul 2011 - Aug 2011

  Directly assisted HR Administrator by creating Hierarchical Diagrams of employees within the corporation for presentations, organized folders and files, directly helped the HR Administrator with organization between employees to improve day to day tasks. Directly assisted HR Administrator by creating Hierarchical Diagrams of employees within the corporation for presentations, organized folders and files, directly helped the HR Administrator with organization between employees to improve day to day tasks.