Jacob Dunn

Traveler Support Intern at EF Ultimate Break
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Languages
  • Spanish Professional working proficiency
  • English Native or bilingual proficiency

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Bio

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Lara Bone

Jacob was a huge asset to our team during a very busy summer season. He had consistently high stats across the board, and helped service over hundreds of customers over 3.5 months through email and phone communication. He is an incredibly reliable, professional, and efficient employee. We would not have gotten through this season without him.

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Credentials

  • The Strategy of Content Marketing
    University of California, Davis
    Nov, 2020
    - Nov, 2024
  • Analytics and Marketing Graduate
    University of Virginia
  • Learning and Productivity Graduate
    UC San Diego
  • Viral Content Marketing Specialist
    University of Pennsylvania

Experience

  • EF Ultimate Break
    • United States
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Traveler Support Intern
      • May 2023 - Present

      Lead point of contact for customer service, pre-departure, on-tour and post-tour issues. Provided support for travelers, family members and staff. Took over 30 calls per day Lead point of contact for customer service, pre-departure, on-tour and post-tour issues. Provided support for travelers, family members and staff. Took over 30 calls per day

  • LMU Pickleball Club
    • Los Angeles, California, United States
    • Co President
      • Jan 2023 - Present

      Implemented new strategies and policies to establish club's overall objectives, mission statement and value system. Actively trained and managed a team of 6 board members with individual roles to maximize development and efficiency. Managed club's yearly budget, including cash flows, costs and expenditures. Organized philanthropic fundraising events to support club activities and local communities. Developed and fostered positive relationships with local and nationwide sponsors Actively encouraged community/family-like values to the club and helped go to rank 9th best college team nationally. Show less

  • Loyola Marymount University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Technology and Administrative Assistant at Recording Arts Studio
      • Aug 2021 - Present

      Dealt in frontline customer service at the recording arts studio at LMU. Restocked supplies and submitted purchase orders to maintain stock levels. Also executed record filing system to improve document organization and management. Additionally, worked directly with studios and recording equipment through various forms of setup, maintenance, and personal use. Dealt in frontline customer service at the recording arts studio at LMU. Restocked supplies and submitted purchase orders to maintain stock levels. Also executed record filing system to improve document organization and management. Additionally, worked directly with studios and recording equipment through various forms of setup, maintenance, and personal use.

  • Freelance
    • Music Producer
      • Apr 2020 - Present

      I am a freelance music producer providing services to those looking to take their songs to the next level. My services range from Mixing, Mastering, Ghost Production, Arrangement, Vocal Comping, Composing, and Sound Design. I am a freelance music producer providing services to those looking to take their songs to the next level. My services range from Mixing, Mastering, Ghost Production, Arrangement, Vocal Comping, Composing, and Sound Design.

  • Haywood Kristiansen Group | Berkshire Hathaway HomeServices
    • United States
    • Real Estate
    • Marketing and Social Media Director
      • May 2022 - Apr 2023

      Manage brand message, copyright, and social media, guiding marketing and promotional efforts that attract leads, and bring services to market. Planned, Executed, tracked, and analyzed marketing campaigns through various mediums. Manage brand message, copyright, and social media, guiding marketing and promotional efforts that attract leads, and bring services to market. Planned, Executed, tracked, and analyzed marketing campaigns through various mediums.

  • Self-employed
    • Certified Personal Trainer
      • Oct 2021 - Oct 2022

      Designed specific workout systems for individual clients based on performance ability. Developed, planned and led personal fitness sessions as well as specialty fitness programs. Trained clients during strength training, cardio vascular exercise and stretching. Educated customers through creative presentations about health and personal benefits of services. Designed specific workout systems for individual clients based on performance ability. Developed, planned and led personal fitness sessions as well as specialty fitness programs. Trained clients during strength training, cardio vascular exercise and stretching. Educated customers through creative presentations about health and personal benefits of services.

  • Jacoby Jones Music
    • Online Consultant
      • Mar 2021 - Oct 2021

      I provided consulting through a self started online coaching business to help music producers improve their skill and confidence in the studio. Managed marketing through inbound/outbound strategies on social media to acquire prospects. Created all content for social media. Converted prospects through messaging and closed clients on sales calls. I provided consulting through a self started online coaching business to help music producers improve their skill and confidence in the studio. Managed marketing through inbound/outbound strategies on social media to acquire prospects. Created all content for social media. Converted prospects through messaging and closed clients on sales calls.

Education

  • Loyola Marymount University
    Business Entrepreneurship
    2021 - 2025
  • Andover High School
    High School Diploma, Business, Management, Marketing, and Related Support Services
    2017 - 2021

Community

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