Jacob Dimech
General Manager Sales and Marketing at BMW Group Financial Services Australia- Claim this Profile
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Bio
John Braden
I have had the pleasure of working with Jacob both in Australia and during our time together in Germany. Jacob is a quiet achiever and posses many talents that has seen him rise up through the ranks of BMW Finance Limited. His ability to adapt to new situations is clearly evident having been successful in Australia, greater Asia Pacific and in central Europe. Jacob has the rare ability to connect with all walks of life has repeatedly overcome cultural barriers to form strong relationships with both customers and team members alike. Jacob is also one of the most authentic people I have worked with who is clearly passionate about his business deliverables but also cares about the people that report to him. In any office that I have visited where Jacob was leading a team, engagement and mutual respect are evident.
Harry Harrison
I worked with Jacob over the period of several years while he was Manager of Customer Retention at BMW Australia and I was Manager of Customer Retention at BMW Sydney. During this time, Jacob was leading the charge with developing and rolling out new marketing practices across the country which would eventually be extended from Australia to other global markets. For several years, I was helping Jacob to implement these new practices in the Sydney region. We worked extremely closely during this time and enjoyed successes on both micro and macro levels. Jacob's industry insights and personality were integral to these successes and I learnt a lot from him. I enjoyed a great working relationship with Jacob throughout our time together in Australia and we remained close contacts even after I left the BMW family. I am lucky to consider him something of a mentor and I look forward to working with again in some capacity.
John Braden
I have had the pleasure of working with Jacob both in Australia and during our time together in Germany. Jacob is a quiet achiever and posses many talents that has seen him rise up through the ranks of BMW Finance Limited. His ability to adapt to new situations is clearly evident having been successful in Australia, greater Asia Pacific and in central Europe. Jacob has the rare ability to connect with all walks of life has repeatedly overcome cultural barriers to form strong relationships with both customers and team members alike. Jacob is also one of the most authentic people I have worked with who is clearly passionate about his business deliverables but also cares about the people that report to him. In any office that I have visited where Jacob was leading a team, engagement and mutual respect are evident.
Harry Harrison
I worked with Jacob over the period of several years while he was Manager of Customer Retention at BMW Australia and I was Manager of Customer Retention at BMW Sydney. During this time, Jacob was leading the charge with developing and rolling out new marketing practices across the country which would eventually be extended from Australia to other global markets. For several years, I was helping Jacob to implement these new practices in the Sydney region. We worked extremely closely during this time and enjoyed successes on both micro and macro levels. Jacob's industry insights and personality were integral to these successes and I learnt a lot from him. I enjoyed a great working relationship with Jacob throughout our time together in Australia and we remained close contacts even after I left the BMW family. I am lucky to consider him something of a mentor and I look forward to working with again in some capacity.
John Braden
I have had the pleasure of working with Jacob both in Australia and during our time together in Germany. Jacob is a quiet achiever and posses many talents that has seen him rise up through the ranks of BMW Finance Limited. His ability to adapt to new situations is clearly evident having been successful in Australia, greater Asia Pacific and in central Europe. Jacob has the rare ability to connect with all walks of life has repeatedly overcome cultural barriers to form strong relationships with both customers and team members alike. Jacob is also one of the most authentic people I have worked with who is clearly passionate about his business deliverables but also cares about the people that report to him. In any office that I have visited where Jacob was leading a team, engagement and mutual respect are evident.
Harry Harrison
I worked with Jacob over the period of several years while he was Manager of Customer Retention at BMW Australia and I was Manager of Customer Retention at BMW Sydney. During this time, Jacob was leading the charge with developing and rolling out new marketing practices across the country which would eventually be extended from Australia to other global markets. For several years, I was helping Jacob to implement these new practices in the Sydney region. We worked extremely closely during this time and enjoyed successes on both micro and macro levels. Jacob's industry insights and personality were integral to these successes and I learnt a lot from him. I enjoyed a great working relationship with Jacob throughout our time together in Australia and we remained close contacts even after I left the BMW family. I am lucky to consider him something of a mentor and I look forward to working with again in some capacity.
John Braden
I have had the pleasure of working with Jacob both in Australia and during our time together in Germany. Jacob is a quiet achiever and posses many talents that has seen him rise up through the ranks of BMW Finance Limited. His ability to adapt to new situations is clearly evident having been successful in Australia, greater Asia Pacific and in central Europe. Jacob has the rare ability to connect with all walks of life has repeatedly overcome cultural barriers to form strong relationships with both customers and team members alike. Jacob is also one of the most authentic people I have worked with who is clearly passionate about his business deliverables but also cares about the people that report to him. In any office that I have visited where Jacob was leading a team, engagement and mutual respect are evident.
Harry Harrison
I worked with Jacob over the period of several years while he was Manager of Customer Retention at BMW Australia and I was Manager of Customer Retention at BMW Sydney. During this time, Jacob was leading the charge with developing and rolling out new marketing practices across the country which would eventually be extended from Australia to other global markets. For several years, I was helping Jacob to implement these new practices in the Sydney region. We worked extremely closely during this time and enjoyed successes on both micro and macro levels. Jacob's industry insights and personality were integral to these successes and I learnt a lot from him. I enjoyed a great working relationship with Jacob throughout our time together in Australia and we remained close contacts even after I left the BMW family. I am lucky to consider him something of a mentor and I look forward to working with again in some capacity.
Experience
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BMW Group Financial Services Australia
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Australia
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Financial Services
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1 - 100 Employee
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General Manager Sales and Marketing
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Sep 2021 - Present
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BMW Group AG Financial Services
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Germany
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Financial Services
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1 - 100 Employee
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Chief Executive Officer
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Aug 2017 - Sep 2021
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Sales and Marketing Director Financial Services
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Sep 2014 - Aug 2017
Delivering a financial services process that differentiates our company when comparing with other institutions via delivering value add products and services in conjunction steering and influencing a behavior that connects to our brand expectations at BMW Financial Services. This will ensure BMW Group customers within Malaysia will experience premium services and drive loyalty towards BMW Group.
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Regional Retention Manager for BMW (Asia Pacific Region)
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Apr 2011 - Aug 2014
Introduced the customer retention concept across 10 BMW Financial Services countries within Asia Pacific, in conjunction with working closely in Munich with several areas across the BMW business in sales and finance. Customer lifecyle management, contact centers, communications, accurate retention reporting and steering online engagement tools across Asia Pacific to increase our knowledge of customer behaviors was a focus on the region and now globally across BMW Group.
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BMW Australia Financial Services
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Australia
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Manager of Customer Retention
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Nov 2004 - Apr 2011
Achievements we completed during this period focusing on customer retention via the BMW dealer network had clearly placed BMW as leaders within the industry in customer retention. Managing the customer contact areas had played an integral part of this success. Achievements we completed during this period focusing on customer retention via the BMW dealer network had clearly placed BMW as leaders within the industry in customer retention. Managing the customer contact areas had played an integral part of this success.
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Account Manager Northern Region of Melbourne
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Jun 2002 - Oct 2004
Was involved in driving generic and private pharmaceutical business within pharmacies across 140 outlets in Victoria. I was privileged to be involved in the boom period of generic prescription selling and assisting the pharmacies on converting these opportunities which assisted the bottom line. The generic concept is now an integral part of their business. This industry clearly leads the way in terms of teaching how to sell, handle objections and relationship building. Was involved in driving generic and private pharmaceutical business within pharmacies across 140 outlets in Victoria. I was privileged to be involved in the boom period of generic prescription selling and assisting the pharmacies on converting these opportunities which assisted the bottom line. The generic concept is now an integral part of their business. This industry clearly leads the way in terms of teaching how to sell, handle objections and relationship building.
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Education
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1991 - 1992
North Melbourne St Joseph College
VCE -
1992 - 1995
Swimburne
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