Experience

Abbott Furnace Company | Industrial Furnace Design, Manufacturing, Installation, and Service

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Information Technology Administrator

  • May 2020 - Present

  Responsible for design, implementation and management of technology, procedures and plans that align with the company policy of “Lead with technology, succeed with service”.Designed and currently maintain a time and attendance system for employees through the use of SQL and Delphi programming, this replaced paper timecards and manual entry of labor reporting for the company, saving an estimated 500 man hours a year.Enabled the company switch to a hybrid working environment to facilitate an environment that can respond to the Covid-19 pandemic in a professional and secure way.Introduced company disaster infrastructure and created a recovery plan to mitigate data loss and down time.Modernized the telephone system and network infrastructure within the company, installing a VOIP system and LTE network within the building to allow the use of cell phones, as well as introducing Cisco and Ubiquiti technology.Manage Sage 100 ERP and design the accompanying Crystal Reports to allow for HR and financial analytics. Additionally, manage the Autodesk Vault through which machinery designs are created and stored in a safe and secure way.Responsible for the modernization of conferencing equipment in order to allow the use of online meeting spaces for business activities.



Carlson Technologies Inc

• United States
• Technology, Information and Media
• 1 - 100 Employee

• IT Analyst

  • Aug 2017 - May 2020

  Evaluated client network infrastructure health and provided corrective solutions where possible while implementing various technologies that best met the client’s needs within budgetary confines.Maintained a healthy support and communication network for our clients using Connectwise ticketing.Diagnosed and remediated issues as tickets were received, escalating where necessary.Physically installed technology solutions, which provided ample hands-on and on-site experience. Evaluated client network infrastructure health and provided corrective solutions where possible while implementing various technologies that best met the client’s needs within budgetary confines.Maintained a healthy support and communication network for our clients using Connectwise ticketing.Diagnosed and remediated issues as tickets were received, escalating where necessary.Physically installed technology solutions, which provided ample hands-on and on-site experience.