Clinical Research Coordinator

• Sep 2023 - Present

Clinical Research Assistant

• Mar 2023 - Sep 2023

Food Service Team Member

• Sep 2020 - Mar 2023

Performed department and inventory audits to prevent interruption of daily operations Created seasonal displays to showcase new and promotional merchandise. Kept workplace clean, organized and safe to promote efficiency and team / guest safety. Sought out ways to go above and beyond job requirements. Continuously provided quality assurance of products according to strict guidelines. Developed strong cooperative relationships with coworkers and managers. Contributed to team success by completing jobs quickly and accurately. Maintained > 90% Guest Connection Score during busiest quarter of the fiscal year Show less

Scribe Ambassador

• Dec 2018 - Sep 2020

Developed advanced proficiency in Medhost records management software. Performed QA & productivity metrics + daily review of post-QA reports on transcription quality assurance standards. Oversaw ER scribe workflow while directing concurrent projects to improve ER efficiency Interviewed / screened patients under physician supervision to determine acuity of presenting condition and required resources. Coordinated with fellow trainers via reports detailed with trainee improvements and shortcomings for future improvement Accepted dictated notes and produced professional documents independently. Reviewed records, paperwork and orders for errors and resolved issues with minimal direction. Returned printed and electronic form dictated reports for physician's review and signature prior to entry in internal system. Audited scribe completed charts to ensure accurate and proper documentation was provided for billing. Provided one-on-one written and verbal coaching for trainees following completion of training shift Navigated inter-department patient medical records to find relevant information at physician’s orders. Supported physician workload in fast-paced, stressful environments. Maintained good working order of necessary equipment Submitted orders for additional tests and examinations. Stayed on top of current patient loads to facilitate efficient and organized workflow. Show less

ER Scribe Trainer

• Aug 2018 - Dec 2018

Oversaw ER scribe workflow while directing concurrent projects to improve ER efficiency.Interviewed / screened patients under physician supervision to determine acuity of presenting condition and required resources.Oversaw onsite training of scribes to ensure ability to meet physician preferences and chart quality. Coordinated with fellow trainers via reports detailed with trainee improvements and shortcomings for future improvement. Accepted dictated notes and produced professional documents independently.Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.Returned printed and electronic form dictated reports for physician's review and signature prior to entry in internal system.Audited scribe completed charts to ensure accurate and proper documentation was provided for billing.Provided one-on-one written and verbal coaching for trainees following completion of training shift.Navigated inter-department patient medical records to find relevant information at physician’s orders.Supported physician workload in fast-paced, stressful environments.Maintained good working order of necessary equipmentSubmitted orders for additional tests and examinations.Stayed on top of current patient loads to facilitate efficient and organized workflow.Implemented new educational techniques to boost student comprehension while reducing learning time.Provided immediate and constructive feedback to students individually and as group.Demonstrated respect, friendliness and willingness to help wherever needed. Show less

ER Medical Scribe

• Aug 2017 - Aug 2018

Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.Stayed on top of current patient loads to facilitate efficient and organized workflow.Developed proficiency in Medhost records management software.Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.Verified signatures and checked medical charts for accuracy and completion.Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.Accepted dictated notes and produced professional documents with outlined information. Show less

Barista Trainer

• Apr 2015 - Jul 2018

Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores. Mediated guest transactions at point-of-sale and via Starbucks App Learned new drinks and procedures first, and instructed all team members on how to properly complete each. Customized training strategies based on individual barista knowledge, experience and strengths. Recommended products based on solid understanding of individual customer needs and preferences. Maintained store professionalism by cleaning and sanitizing work areas daily. Learned every menu item's preparation and numerous off-label drinks to meet customer needs. Show less