Jacob Burrows
Customer Success Manager at Vemco Group MENA & Asia- Claim this Profile
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Bio
Experience
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Vemco Group MENA & Asia
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United Arab Emirates
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager
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Feb 2023 - Present
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Account Manager
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Sep 2021 - Mar 2023
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Customer Account Manager
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Jun 2017 - Jun 2019
• Identified and sold suitable solutions, products and services • Managed an account base of over 600 clients whilst upselling and cross selling products • Met and exceeded monthly/quarterly sales and behavioural KPI’s • Built strong relationships with clients through quality calls and meetings • Identified and sold suitable solutions, products and services • Managed an account base of over 600 clients whilst upselling and cross selling products • Met and exceeded monthly/quarterly sales and behavioural KPI’s • Built strong relationships with clients through quality calls and meetings
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Taste of italia
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Food and Beverage Services
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1 - 100 Employee
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Supervisor (FOH)
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Aug 2014 - Jul 2016
- Supervising a team of waiting staff - Using POS system - Handling customer queries - Improving operational efficiency through leadership and time management - Supervising a team of waiting staff - Using POS system - Handling customer queries - Improving operational efficiency through leadership and time management
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Education
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2019 - 2021
Middlesex University Dubai
(BA), Business management
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