Experience

Kline & Specter, PC

• United States
• Law Practice
• 100 - 200 Employee

• Tier 2 Helpdesk Engineer

  • Feb 2023 - Present



Atlantic Diagnostic Laboratories LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• • May 2021 - Jan 2023

  • Developed and maintained multiple fullstack web applications to improve business functions, including a staff intranet portal, inventory system, EMR API service, online patient waiting list, and patient bill payment portal.• Created and managed client and employee accounts for LIS, web portals, email, domain services, etc.• Created and maintained LIS formulas to perform various automated tasks.• Set up and managed mobile and stationary workstations, phones, printers, etc.• Troubleshot client and employee issues relating to all aforementioned topics plus network connectivity and insurance/patient/test data entry, over the phone and through remote management software.• Provided developer’s insight for some IT-related business decisions. Show less

• • Aug 2019 - May 2021



Holy Family University

• United States
• Higher Education
• 400 - 500 Employee

• • Oct 2014 - May 2017

  • Troubleshot PC issues, ranging from basic maintenance to imaging of PCs.• Set up and operated audio/visual equipment for classes, promotional media, and events, and then edited the media in Final Cut Pro.• Managed inventory on a regular basis.

• • Jan 2016 - Dec 2016

  •Successfully tutored students in Basic College Math, Business Math, Trigonometry, and Pre-Calculus.