Experience

Fluent Solar

• Solar Inspection Manager



Solcius

• United States
• Renewable Energy Semiconductor Manufacturing
• 100 - 200 Employee

• Operational Excellence Lead

  • Jan 2020 - Mar 2022

  In this position my responsibilities included but were not limited to assessing the needs for improvement of organizational processes and then communicating identified process discrepancies with management to resolve project delays. I would then collaborate with process owners and product development to incorporate policy change and then report on company data analytics and the commissioned scope of work to be completed.

• Dealer Support Lead

  • Mar 2019 - Jan 2020

  In this position my responsibilities included maintaining daily expectations for the dealer support team which included the management of dealer support agents and their schedules. I was then to attend to the internal requests of sales representatives and dealers, and communicate with management and our financial partners to resolve project delays. I often had to collaborate internally with other departments to improve dealer satisfaction throughout Solcius' solar process.

• Account Processing Lead

  • Mar 2018 - Mar 2019

  While working as an account processing coach for Solcius solar I was responsible for managing the account processing team. The team was responsible for reviewing and approving documents related to legal, sales and public utilities submitted as part of the solar process. I was to attend and lead meetings that would determine company/department policy and policy changes, and handle departmental escalations as they would arise.