Jaclyn Pang
Product Owner at Fiduciary Technology Solutions- Claim this Profile
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Bio
Credentials
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Professional Scrum Product Owner level I (PSPO I)
Scrum.orgAug, 2022- Oct, 2024
Experience
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Fiduciary Technology Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Product Owner
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Jul 2022 - Present
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Business Analyst
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Jul 2021 - Jul 2022
Salesforce consultant for five customer teams.Interviewed clients to analyze their business requirements and recommended technological improvements to their business process and operational proceduresProvided technical support for client issues, QA tested and deployed solutions
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Intern
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Jan 2020 - May 2020
Researched and drafted responses for constituent correspondence. Assisted staff at press conferences and community events. Offered administrative support including greeting constituents, answering phones, entering constituent comments into LCMS, and organizing press clips. Researched and drafted responses for constituent correspondence. Assisted staff at press conferences and community events. Offered administrative support including greeting constituents, answering phones, entering constituent comments into LCMS, and organizing press clips.
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Earthjustice
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United States
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Law Practice
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400 - 500 Employee
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Diversity, Equity, and Inclusion Communications Assistant
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Feb 2020 - Feb 2020
Accompanied Earthjustice's DEI team to New Mexico for the first annual Women of Color retreat. Documented the retreat through an essay and was the lead photographer. Accompanied Earthjustice's DEI team to New Mexico for the first annual Women of Color retreat. Documented the retreat through an essay and was the lead photographer.
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Diversity, Equity, and Inclusion Editorial Intern
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Aug 2019 - Nov 2019
Regularly contributed to DEI’s print and electronic publications, such as blogs, e-newsletters, and internal website. Assisted the DEI team in raising the profile of Earthjustice’s diversity, equity, and inclusion’s content. Participated in workgroups on the development of DEI objectives, initiatives, and other storytelling projects. Regularly contributed to DEI’s print and electronic publications, such as blogs, e-newsletters, and internal website. Assisted the DEI team in raising the profile of Earthjustice’s diversity, equity, and inclusion’s content. Participated in workgroups on the development of DEI objectives, initiatives, and other storytelling projects.
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Totem Lake Children's Academy
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United States
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Education Management
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1 - 100 Employee
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Lead Preschool Teacher
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Mar 2018 - May 2019
Developed lesson plans that focus on social-emotional growth while promoting math and literacy concepts. Maintained a focus on play-based emergent curriculum. Monitored and documented individual progress based on the 6 developmental areas of childhood development through Teaching Strategies Gold. Created an action plan in conjunction with the administration and parents to deal with a number of children presenting challenging behaviors in the classroom. Improved parent satisfaction, student emotional well-being, safety within the classroom, and connected parents to applicable services.
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Literacy Source
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United States
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Education
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1 - 100 Employee
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Ready to Work Assistant Teacher
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Sep 2017 - Mar 2018
Worked closely with the lead instructor to develop lesson plans for a variety of employment related activities along with basic, including financial and digital, literacy. Instructed a diverse group of low-income English language learning immigrant/refugee students from 9+ countries including Afghanistan, Eritrea, Honduras, Iran, and Pakistan. Worked closely with the lead instructor to develop lesson plans for a variety of employment related activities along with basic, including financial and digital, literacy. Instructed a diverse group of low-income English language learning immigrant/refugee students from 9+ countries including Afghanistan, Eritrea, Honduras, Iran, and Pakistan.
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Crystal Creek Cafe
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United States
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Accounting
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1 - 100 Employee
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Bartender/Server
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Feb 2015 - Oct 2017
High volume server/bartender at a family-run local restaurant chain. Prioritized and managed complex orders in a calm manner with excellent customer service. Took on acting manager duties when the manager was unavailable, including the role of food expeditor. Was the primary point of contact between the front and back of the house. Effectively communicated server and customer requests to the kitchen manager. Addressed customer complaints and problem-solved solutions. Helped prep appetizers, make drinks, and run food when necessary.
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Washington Middle School
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United States
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Education Administration Programs
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1 - 100 Employee
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Homework Club Program Supervisor
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Sep 2014 - Dec 2014
Supervised tutors and assisted students with assignments during the Homework Club after-school program. Supervised tutors and assisted students with assignments during the Homework Club after-school program.
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Garfield High School
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Primary and Secondary Education
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1 - 100 Employee
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Freshman Girls Soccer Coach
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Aug 2014 - Dec 2014
Coached girls aged 14-16 years old, taught technical and tactical soccer skills. Promoted sportsmanship and built a supportive atmosphere. Finished undefeated and first in the division. Coached girls aged 14-16 years old, taught technical and tactical soccer skills. Promoted sportsmanship and built a supportive atmosphere. Finished undefeated and first in the division.
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The Husky Herald
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Newspaper Publishing
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Editor-in-chief
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Sep 2013 - Jun 2014
Wrote, edited, and guided the campus online newspaper publication. Hired freelance writers and maintained the social media accounts for the newsroom. Supervised a budget of over $17,000 and increased funds by 19% for the following year. Wrote, edited, and guided the campus online newspaper publication. Hired freelance writers and maintained the social media accounts for the newsroom. Supervised a budget of over $17,000 and increased funds by 19% for the following year.
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Jump Planet
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Events Services
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1 - 100 Employee
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Summer Camp Counselor/Lead Teacher
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Mar 2011 - Aug 2013
Created the curriculum and lesson plans for the weekly themed summer camps. Organized and led a variety of age-appropriate group activities such as crafts, science experiments, and music. In the off-season, worked as a party attendant. Created the curriculum and lesson plans for the weekly themed summer camps. Organized and led a variety of age-appropriate group activities such as crafts, science experiments, and music. In the off-season, worked as a party attendant.
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University of Washington, Bothell
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United States
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ASUWB Junior Senator at University of Washington, Bothell
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Sep 2012 - Jun 2013
Acted as a liaison between students, administration, and faculty on all issues concerning diversity, student health, and academic affairs. Facilitated town halls for students. Collaborated with other members of Student Government to create programs and events for the student body. Acted as a liaison between students, administration, and faculty on all issues concerning diversity, student health, and academic affairs. Facilitated town halls for students. Collaborated with other members of Student Government to create programs and events for the student body.
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Community Alliance for Global Justice
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Intern
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Mar 2012 - Jun 2012
Procured sponsorships and donations from local businesses and nonprofits for the annual Strengthen Local Economies Everywhere (SLEE) dinner. Procured sponsorships and donations from local businesses and nonprofits for the annual Strengthen Local Economies Everywhere (SLEE) dinner.
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Education
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San Francisco State University
Bachelor of Arts - BA, Political Science -
University of Washington, Bothell